Tammy, we are sorry for the inconvenience. We have a standard 10 business day turn around time-frame for reasons like this. We are sorry about any miscommunication on our behalf however, this is the standard that we communicate to every customer that we do business with. We are happy you were able to get your item embroidered even if it was not embroidered by us at Creative Embroidery. Enjoy your weekend!
1518213738
1
I left an item to be embroidered on a Friday and was told it would be ready the following Friday. Granted it was only a $10 item but it only needed five letters embroidered on it. I called to let them know I was 10 minutes away to pick it up (the following Friday it was to be ready) and I was told it was not ready and would be another week until the following Friday. I just picked up my item and took it somewhere else where I previously had gone and was able to get the embroidery done while I wait. I live 20 minutes away and wasted two trips with nothing to show for it but frustration!
Thank you Jon, It was a pleasure working with you.
1601060246
5
I had a couple dozen t-shirts screen printed for my business. Lee nailed the design and the quality, turnaround time, and price were all fantastic.
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