They tell you to get there 10 minutes early, then make u wait outside(it was in the middle of a heat wave, but they said it was due to covid) & wait for a text. Once u get the text, you can wait inside. Lol. Then when they finally called me, they had my name wrong even though it was correct on my confirmation email & ID I had to show them. I was there about 45 minutes later than my appointment, but just kept thinking, "it'll all be worth it when I travel!"
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