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Transparent International
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Transparent International reviews
Information about Transparent International
3,92
89 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVa2Yya3FnRRAB!2m1!1s0x0:0x40fa51d4751f19f8!3m1!1s2@1:CIHM0ogKEICAgICUkf2kqgE%7CCgwI1t_t6QUQ4LLr6QE%7C?hl=en-US
Carey Thelma James
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAN9NewokR-BkfddRR-kA
Hi Carey. I'm afraid your anger seems a bit misplaced. Upon review of calls, you were advised by our staff that imports into the US can take up to 8 weeks from the date of arrival to deliver. Unfortunately we are not able to predict the date that the shipment will be released from customs to our care and answers during this period are often unclear. This particular shipment was held by US Customs upon arrival to the US and was not available for collection until well after the vessel arrival date you received from the company in South Africa you booked your move with. The speed at which your shipment transited from South Africa to its final destination in the US was actually very average. There is no advantage to us when it comes to holding your shipment for any extended period of time. It is advantageous for us to deliver to you as soon as possible to clear the space in our warehouse and trucks. So we do understand the frustration and we do apologize that none of this was explained to you by the company in South Africa, which certainly should have been done. We have done our job and feel that we have done it properly. I'm aware your shipment has already been delivered but we welcome the opportunity to discuss this further should you require any additional information. Thank you Carey.
1565889815
1
Very frustrated. I am still waiting for my goods! I did not elect this company my shipper in SA did. They have been appalling to deal with and their communication horrific to say the least. I eventually got hold of a General Manager last week Friday after speaking to numerous people who were able to give me nothing, and who insisted he would come back to me to tell me where my goods are and promised me categorically that he would do so. Alas, he too, a week later, like all his people before him, have failed. The receptionist who answered the phone 10 minutes ago, tells me the following, "she doesn't know who her manager is" "she doesn't know where he is" "she doesn't know when he will get back". "She doesn't know who is next in charge in his absence" So still 7 weeks later I have no idea where my precious goods are. To NOTE: The manager last week Friday told me that they have 6 weeks to honor their commitment to Executive who appointed them from SA and that is up the 31st of July. When I ask I am told we don't know exactly where your goods are, but we will find out and we promise when we know we will let you know, that's as much as I have today the 26th of July. Pathetic - shocking and sincerely hope that people read this review. I have spoken to two Marks, one Kayla, one Adam and a Shaun who was the only person who communicated in writing to me - and still nothing! Transparent nothing! Suggest they change their name, because they are sure as hell not Transparent. They are deserving of no stars but I had to click one for the review to move forward! Lets wait and see what happens next.
1640211869
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNHZUa1BREAE!2m1!1s0x0:0x40fa51d4751f19f8!3m1!1s2@1:CIHM0ogKEICAgICm4vTkPQ%7CCgsIncuOjgYQ4PPZTw%7C?hl=en-US
Patt Turgeon
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAN9NewokR-BkfddRR-kA
1
Skip is a very rude person. Used vulgar language at me on the phone because I ask him to stop calling me. This company calls at leadt 6x a day. When you ask them to stop calling and your not interested nor are you moving anywhere skip will turn on you by cussing you out. BEWARE!!!!!
1629799643
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhMWZiTFBnEAE!2m1!1s0x0:0x40fa51d4751f19f8!3m1!1s2@1:CIHM0ogKEICAgIDa1fbLPg%7CCgwI24mTiQYQsLOj0wM%7C?hl=en-US
Mary James
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAN9NewokR-BkfddRR-kA
5
This international moving company had some miscommunication problems with us. But once we talked to the appropriate person to fix things, we were able to come to an understanding. They made up for the issues that had happened. So thank you Sebastian for helping us out. I am satisfied with the business.
1533497673
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeU1XbUR3EAE!2m1!1s0x0:0x40fa51d4751f19f8!3m1!1s2@1:CIHM0ogKEICAgICAyMWmDw%7CCgwIyaKd2wUQwLCMvQI%7C?hl=en-US
Amanda Hully
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAN9NewokR-BkfddRR-kA
Thank you Amanda for posting your review. Glad to hear that Steve was accommodating and helpful. We'll relay that over to him. Please let us know if you need anything moving forward.
1533827638
5
My company needed me to move and were paying for it. So I sat and scoured the Internet for moving companies. Reading reviews, and doing my due diligence to ensure my move would be smooth. I didn't really have luxury of time either unfortunately. So everything had to be somewhat rushed. I liked what I saw with Transparent and dealing with Steve. He was quite helpful with my hesitancy. He didn't push me or make me feel like I'm being backed into a wall. He was quite patient with me and all my questions and of course the back and forth with my employer. Once everything was settled it went extremely well. Very smoothly. Everything was great for my move. No broken items or setbacks.
1640692292
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtOXVXVnJ3RRAB!2m1!1s0x0:0x40fa51d4751f19f8!3m1!1s2@1:CIHM0ogKEICAgICm9uWVrwE%7CCgsIxPSrjgYQ8MyWHw%7C?hl=en-US
Yasser Syed
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAN9NewokR-BkfddRR-kA
1
Stay Away. They charged that old couple $20,000. Until that is resolved. Stay Away from this company.
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