Here's why I would not recommend Salon Oakley, and I urge others to look elsewhere before allowing this salon to touch your hair. I came to salon Oakley right before Spring hit looking to have a full hilight, and a lowlight as well as a toning followed by a cut. The goal of this apt was to lighten my hair overall, throw in some contrast/ dimension, and tone it all to a muted ashy color. When I arrived to my apt, the stylist i booked with online (based on my availability) started contradicting everything I would say I wanted with what she was going to do. This is when I should have left. But i just trusted the process as I am not a stylist, and was truly just hoping the means justified the ends. For instance, I said i wanted a full hilivht, she said "I'm just going to foil this and this." I said wanted thicker, sparce low-lights and she explained how a previous client yelled at her for doing this, so she again chose not to. I asked for blended layers with blunt ends for my shoulder length bob and she opted not to cut the dead ends around my face because she "liked the way they laid." So when I left, i still had the same roots I came in with. The lowlights are thin and throughout my entire head- giving warmth instead of contrast to the overall lightness i requested. The toner sat on my hair just long enough for her to grab the facet so there was a warm brassy tone to my highlights. The layers in the back of my head are chunky straight cuts. They said I could return a week later, and the same stylist began telling me again, why she wouldnt attempt to do these things again. For the first time in my almost 30 years on this planet, a stylist finally told me that my dirty blonde hair doesnt like to lift. Astonishing. When i told her I would like my money back, she ignored my request and proceeded to attempt a compromise. She said she couldn't lighten my hair to the shade I wanted, but would touch up the roots surrounding my face with foils. 9 babylights later and it's so strange the lightness we were able to achieve in this region. The opposition to lighten my hair earlier in the apt was due to a concern over not being able to lift and potential for breakage, but this was okay to only do to the front portion of my hair? Im confushed why in neither apt I was able to receive a full hilight and why all of my requests were denied. And also- why this was not communicated from the beginning to start with. Instead, I have completely blown two Saturday afternoons and a chunk of cash only to end up with someone elses idea of what my hair should look like.
Had gone here a few times last year for my hair and always had a good experience. The last time i had an appointment my hair was absolutely ruined and 8 months later I'm still trying to repair the damage. My hair was burnt and orange!
This was my first time at Salon Oakley and I'm so pleased with the outcome. Marissa did both my hair and brows in an hour and they look amazing! She did a great job for a great price. I'll definitely go back again!
Marissa was amazing. I would recommend her to anyone. After not having my hair cut an over 7 yrs she made me feel comfortable. My 4 yr old and I Have found our cosmetologist! Thanks Marissa!
Was not what I asked her for something easy to do bcz of bad arm don't think she listened. Lighting was terrible didn't care for set up or seating area thought considering area and prices it would be better they also said if I was unhappy they would fix it haven't heard anything back! Just saying I made them very aware of my situation by phone and in person didn't help.
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