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Tributeestatesales
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Tributeestatesales reviews
Information about Tributeestatesales
3,90
10 reviews
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Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBeU9TUWZBEAE!2m1!1s0x0:0x47613dc0a0b0a6ed!3m1!1s2@1:CIHM0ogKEICAgICAyOSQfA%7CCgsI4Ja5xAUQwOr8Mw%7C?hl=en-US
Gloria Cabe
google
https://www.google.com/maps/place/?q=place_id:ChIJH8MnfxcrXIgR7aawoMA9YUc
2
CAUTION. Be very careful what you think you have contracted for with them. They were very prompt to discuss contracting our sale with them. Wonderful to chat with and were always agreeable to whatever we asked BEFORE the sale. We asked to allow us to continue living in house so we could continue packing and we would be out of the house when possible so as not to interfere. We were moving and had no where to go to vacate the house. However, nothing else went as promised. First day was 100% of their pricing, second day was supposed to be 25% reduced, and third day was to be 1/2 price. Our second day went to 1/2 price without any discussion. We had 2 story house and were assured someone would be in rooms to monitor. At times there was no one upstairs and items walked off. I refused to sell my china cabinet for $200, and they said they would take it and put it in their next sale for us. After several weeks and after we moved, we contacted them to inquire about china cabinet and 2 large vases they were going to sell. They said they sold them and would send a check which never came. Now they will not return calls or texts. Never saw them after the sale. Advice to anyone thinking about having an estate sale with them: 1). Agree on pricing on your large or expensive items before you agree to put them in sale. 2). Be sure each item is tagged with the agreed upon price before the sale starts. 3). MAKE AN ITEMIZED LIST OF YOUR ITEMS AND THE PRICE. 4). TAKE A PICTURE WITH TAGS VISIBLE OF EACH MAJOR ITEM AND PICTURE OF SECTIONS OF EACH ROOM FOR SMALLER ITEMS BEFORE SALE STARTS. 5). Keep your own inventory of what is sold each day and compare with their records each day. Take a picture of remaining items each day. 6). Be sure you have in writing that they are responsible for any discrepancies. 7). Make an appointment after the sale to review items sold and their payment. Hold them responsible for any discrepancies. I only wish someone had given me this advice before we hired them to handle our sale. If you are unsure about selling an item, DON'T PUT IT IN THE SALE. You will be far better off selling it on Craigslist if you decide to sell it later. Garrison and Gloria Cabe Knoxville, TN
1481823456
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBaktIWmhnRRAB!2m1!1s0x0:0x47613dc0a0b0a6ed!3m1!1s2@1:CIHM0ogKEICAgIDAjKHZhgE%7CCgwI4KnLwgUQgNTmnwM%7C?hl=en-US
Amy Sams
google
https://www.google.com/maps/place/?q=place_id:ChIJH8MnfxcrXIgR7aawoMA9YUc
I understand how this may have looked on the surface. The person in question suffers from a ptsd type anxiety disorder and was in fact the first to arrive. I allowed this customer to enter and gather themselves but did not allowed pre shopping. Many times the first person in does claim a lot of merchandise due to our extensive photography. She was triggered by the crowd. I am very sorry your feeling were hurt and thank you for letting me know. Please make yourself known to me that I can explain in greater detail. The sale was very successful and I thank you for attending. I had never encountered that level of panic attack. I was trying to be as kind as possible to her but in so doing left a bad impression with you. Please consider my intent. Sincerely, Will
1485725691
1
Went to my first Tribute estate sale today. I was number 20 in the door. I went to a piece of furniture, picked up the tag and was headed to checkout when a woman started screaming it was hers. The estate company did nothing about it. I had the tag in my hand, the woman did not. From talking to other people there apparently the woman was first in line however instead of going in when everyone else did they let her go in almost 10min before everyone else. She made a list of everything she wanted. Aka the rules did not apply to her. It made several people mad and from what I inderstand this woman does this at multiple estate sales. Fairness is the key when handling estate sales, and nothing about this was fair.
1517450643
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBdjhpNjV3RRAB!2m1!1s0x0:0x47613dc0a0b0a6ed!3m1!1s2@1:CIHM0ogKEICAgICAv8i65wE%7CCgwIk-vJ0wUQwIHOywE%7C?hl=en-US
Laura Goddard
google
https://www.google.com/maps/place/?q=place_id:ChIJH8MnfxcrXIgR7aawoMA9YUc
5
They are easy to work with! Did exactly what they said they would do! Will and Wayne are honest and trustworthy and a joy!
1517447108
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnb2FPRmtnRRAB!2m1!1s0x0:0x47613dc0a0b0a6ed!3m1!1s2@1:CIHM0ogKEICAgIDgoaOFkgE%7CCgwIxM_J0wUQwNHqnQE%7C?hl=en-US
Gregory Gass
google
https://www.google.com/maps/place/?q=place_id:ChIJH8MnfxcrXIgR7aawoMA9YUc
5
Nothing but an excellent experience working with these folks. I read the sour grapes reviews; what a shame. Estate sale rules and policies vary widely from company to company. It is always a good idea to familiarize yourself with the policies of the sale you are attending. There is a certain level of excitement, crowds, and distraction that can occur on a day of sale. Buyers enter at their own risk. The other reviews seem to be forgetting that and holding the company responsible for their own bad etiquette. Very professional; respects the residence, the grounds, the items for sale, and the person whose estate is being sold.
1547784526
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRLXBMOXNBRRAB!2m1!1s0x0:0x47613dc0a0b0a6ed!3m1!1s2@1:CIHM0ogKEICAgICQ-pL9sAE%7CCgsIzqKF4gUQw_68Ng%7C?hl=en-US
Karen Yeager
google
https://www.google.com/maps/place/?q=place_id:ChIJH8MnfxcrXIgR7aawoMA9YUc
1
Our estate sale was in early December 2017. We netted $1,875. Although this is less than we expected for a good-sized house in Oak Ridge (Emory Valley), that is not what bothered me. What bothered me was the unresponsiveness after the sale. According to the contract, the whole effort would be wrapped up 10 business days after the end of the sale. But in actuality, it took four months to receive the check, five months for the trash removal, and... I never got the written report at all (this is six months after the sale). I've sent nice texts, mean texts, email, voice calls, one postcard, and even a certified letter. There are a lot of sad emotions when you have to clear out your childhood home, and the estate sale experience is meant to make it easy on you. But it has been frustrating. Why didnt everything get finished when contractually promised? Why am I the person doing the communication work? Why don't they shoot me a text when they see they aren't going to be able to fulfill a promise? I hated having to contact Tribute over and over to ask the same old thing; it was embarrassing. I will say both Wayne and Will are super nice and have been apologetic when they do respond. Without exception they stay calm, professional, and soothing. But after we hang up, it's back to no action. Something is badly broken in the post-sale process. P.S. If I ever do get the written report (it's called "written summary" in the contract), I'll update this post. To be fair. UPDATE (1 year after sale): Nope. Report never came.
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