Swensons Drive-In reviews

1649437492

Monique Mims

google

1

I wish I could add pictures I went on my lunch break to location in Montrose, not only did I d was promised a gift card for my inconvenience and troubles never received it I called back emailed A young lady by the name of Kristen Farah she's a liar one of her colleagues hung up on me because apparently they did notiwish I could add pictures I went on my lunch break to location in Montrose, not only did I wait a ridiculous amount of time for one fish sandwich the Wrapper on my sandwch had mustard and ketchup smeared on it which means there was more than likely another sandwich on the rapper before mine there was no apology I called the corporate office spoke to the district manager and was promised a gift card for my inconvenience and troubles never received it I called back emailed A young lady by the name of Kristen Farah she's a liar one of her colleagues hung up on me because apparently they did not know how to continue to drag on the LIE I'm disgusted disappointed as an resident of Akron for over 20 years and provided Swenson's with my business. all there was was blame no accountability and they're Liars because they didn't even send me the little gift card that they said they were going to I was on my lunch break know how to continue to drag on the LIE I'm disgusted disappointed as an resident of Akron for over 20 years and provided Swenson's with my business. all there was was blame no accountability and they're Liars because they didn't even send me the little gift card that they said they were going to I was on my lunch break I waited way too long my sandwich was made in correctly and then placed on a disgustingly dirty rapper I hate to say that maybe this happened because I was black in Montrose but maybe that's the reason that I was treated badly disrespected by the corporate office and the Montrose location all I received was excuses and we're setting up new POS systems I gave the district / regional manager Julie my name and phone number and address and I still never received my compensation it's pathetic and disgusting I will never eat another galley-boy in my life. I also told them that I was going to call the health department so maybe that's why they didn't give me a refund or a gift card who knows but Swensons has lost their integrity their honesty and their values I'm going to make sure that everyone knows that they don't practice good health codes and make sure that anyone that I know that comes to Akron does not spend their money at these restaurants they failed to keep the values that were set so many years ago I'm so disappointed.

1651270923

Nick Botz

google

Hi Nick. Thank you for bringing this to our attention. Wed like to hear more about your experience so we can make it right. Please fill out our contact form http://swensons.com/survey and a member of our Stand leadership will reach out to you.

1651496022

1

Have been eating at Swenson's for more than half a century. I grew up about 2 blocks from the original one in Akron. The burgers at this particular location were really off the mark. Sloppily put together and wrong proportions of condiments. The onion rings were few and burnt. Service wasn't the best. Now I know why that at the peak of lunch time there were only two cars on the lot.

1652480324

Joey Pedicini

google

5

I've come here almost every night this week and will continue coming here with my daughter. It is a really great bonding experience to share a meal in the car together, and the staff here could not be more friendly. The credit card machine wasn't working this evening so they just gave us the meal for free.

1652065736

siechristinee

google

5

Joe is awesome!

1653045139

Anthony Edmunds (Tony)

google

Hi Anthony. Thank you for bringing this to our attention. Wed like to hear more about your experience so we can make it right. Please fill out our contact form http://swensons.com/survey and a member of our Stand leadership will reach out to you.

1653073597

3

Long wait times