Tried to get Home IV Therapy to treat MRSA. Insurance company verified benefits and coverage and stated the patient didnt owe anything. When I called to try to arrange services, was told the ia true but waiting for pricing information. So I dont owe them anything and they are withholding services to me based on a contractual agreement between them and the insurance company. Not right, unethical, and totally unexceptable. An attorney could probably make some quick money on this one.
Rocket City Vital Care is great for in home health care! I had to have an IV put in the same day due to a chronic illness. They managed to get a nurse and my medicine to my house within hours. Joseph, my nurse, was calm, caring, professional, and friendly.
I thoroughly enjoyed my experience at this facility. Chris was very thorough from start to finish and had a very upbeat attitude. You feel welcomed even before you get to the office. Codi was my nurse and she was a true gem as well. It is hard to come to these appointments sometimes, but people like Chris and Codi make the process a lot easier. Small things like genuine smiles, check-ins during your care, snacks, beverages and "swag bags" make all the difference. I highly recommend Rocket City Vital Care!
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