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Legacy Mutual Mortgage
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Legacy Mutual Mortgage reviews
Information about Legacy Mutual Mortgage
3,36
22 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncVp1RGtRRRAB!2m1!1s0x0:0xede72ef5e2e4e6b!3m1!1s2@1:CIHM0ogKEICAgIDgqZuDkQE%7CCgsIl-DIrgUQwIHFUQ%7C?hl=en-US
Juan Casas
google
https://www.google.com/maps/place/?q=place_id:ChIJoe2Gln5hXIYRa04uXu9y3g4
1
UNPROFESSIONAL is the best word I can think of to describe my experience with Legacy Mutual. Their unresponsiveness and lack of communication was unbelievable. If you are looking for a mortgage company that is going to work with you to help you achieve your goals this is NOT the place. I would recommend to anyone considering Legacy Mutual to steer away and find themselves a more professional organization. I dealt with an agent by the name of Maggie Rivera who only spoke to me once, that is when she needed information from me. After that she ignored every one of my calls, and despite me leaving voicemail after voicemail she didn't once return my call. I am immensely disappointed and completely unimpressed. Don't waste your time with these folks because they evidently don't care about other peoples time.
1603457368
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpOUplU0N3EAE!2m1!1s0x0:0xede72ef5e2e4e6b!3m1!1s2@1:CIHM0ogKEICAgICi9JeSCw%7CCgwI2KLL_AUQsP-UmwI%7C?hl=en-US
Maria Medina
google
https://www.google.com/maps/place/?q=place_id:ChIJoe2Gln5hXIYRa04uXu9y3g4
Hi Maria- since we are the parent company for nearly 60 loan officers, we woudl be happy to send your review directly to the Loan officer and Team you worked with to solicit feedback and a response in regards to your negative review. Can you let us know whom you worked with?
1651693294
1
Beware. Yes we are in the house now but from the start they didnt know what they were doing. Said we needed paperwork we had already sent in. Didnt seem like anyone talked to each other. Didnt feel the need to write a review since it was all said and done. But now fast forward. My husband and I used this company about 2 years ago now. We were new home owners so expected this company to know what they were doing. In March 2020 as COVID began we noticed our monthly amount rose $1000!! Of course the last person I thought to call was the mortgage company. After investigating with the tax office, etc I was told that our loan manager made a mistake when he did the numbers/paperwork. The previous home owner before us was 100% disabled so payed no taxes. So for a year we paid some taxes but not as much as we should have. I called Legacy to let them know only to get some excuse that the person who helped us was no longer there. I said okay well I would still like to talk to someone. Was told my opinion mattered and my concerns needed to be address so their supervisor would give me a call back. Months later they still havent. Luckily we save but I dont think anyone is prepared to have their payment go up $1000. They could have ruined someones life
1582748974
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzdkxqMWlBRRAB!2m1!1s0x0:0xede72ef5e2e4e6b!3m1!1s2@1:CIHM0ogKEICAgIDsvLj1iAE%7CCgwIrqrb8gUQ-IvY1wE%7C?hl=en-US
Neil Grant
google
https://www.google.com/maps/place/?q=place_id:ChIJoe2Gln5hXIYRa04uXu9y3g4
Thank you so much for all of your kind words and great review of our Romanello Team, Neil! We hope you are enjoying your home and will use again for any future mortgage or refinance needs you have! Thank you for taking the time to leave us a review!
1625002340
5
A seamless process on getting a loan with Legacy Mortgage. Tom Romanello and Team (Alysha and Georgina) worked tirelessly to ensure every detail was addressed and the app and web site that was utilized to submit documents made process that much better. I just wish I found this company when I did my last loan 10 years ago. Neil Grant
1523635251
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3N2FxM1p3EAE!2m1!1s0x0:0xede72ef5e2e4e6b!3m1!1s2@1:CIHM0ogKEICAgICw7aq3Zw%7CCgwIs6jD1gUQgKzYtgM%7C?hl=en-US
Mendy Stern
google
https://www.google.com/maps/place/?q=place_id:ChIJoe2Gln5hXIYRa04uXu9y3g4
Thank you so much for taking the time to leave us a review, Mendy, and for your kind words of Josh and his Team here at Legacy! We hope you will continue to recommend Legacy and Josh!
1625003410
5
Josh Siegman and his team we're outstanding. Would recommend them all day long.
1492632083
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRazRDd1pREAE!2m1!1s0x0:0xede72ef5e2e4e6b!3m1!1s2@1:CIHM0ogKEICAgIDQk4CwZQ%7CCgwIk4TfxwUQwK_ngAM%7C?hl=en-US
Joe Calderon
google
https://www.google.com/maps/place/?q=place_id:ChIJoe2Gln5hXIYRa04uXu9y3g4
1
Worst experience ever. Should have listened to the reviews.
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