Hi Ted, were sorry to hear about your negative experience with us. We always strive to be as transparent as possible in how we evaluate the scrap brought in, but its not always straight-forward to determine classification over the phone. However our team are always willing to answer any questions and explain why and how scrap thats brought in is classified the way it is. We apologize if there was any misunderstanding. Please dont hesitate to contact us to speak with an on-duty manager or supervisor if you have additional concerns or feedback.
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they were nice and the employees were good to deal with until they ripped me off on copper. I called ahead to compare prices and they offered best out of everyone then re classified my wire and went from 1.83 lb to .78 a lb. I got ripped off and when I said something everyone acted like I was the one in the wrong. I recycle all the time they will rip you off never go here. .78 a lb for clean THHN wire!!!!!!!!!!!!!!!!!!!!!!!!
Hi John, thank you for the 5-star rating and for sharing about your experience with us. Were glad to hear that our team have been helpful for you, and we look forward to seeing you again next time.
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