Dear Rhonda, Nothing is more important to us than how we treat each and every one of our customers, including you. This interaction is 100% unacceptable and we are committed to get to the bottom of what happened and deliver the best-in-class service you deserve. Our team is going to try and contact you, but please consider me at your disposal. - Fran, SVP of Customer Success, [email protected]
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I work for a retail merchandising company. I called because their app kept freezing up. I got yelled at, and told I needed to be retrained, and then they hung up on me!!! Rude and ridiculous!!
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