As a small business owner, I am careful about giving a business a negative rating, but this one must happen. I found the business online as I was trying to have some embroidery done on a bathrobe. Someone answered and gave me an estimate and instructions on how and where to drop the garment. I went there and found that they didn't have an actual "place of business", but rather some sort of shared address/suite with multiple businesses. I was directed to a "secretary/desk person", who accepted my garment. I was confused, as she gave me no receipt, but I said, whatever, let me give them a chance. It was on a Thursday. I called the business line and the "representative" told me he'd pick up the bathrobe later that day and provide me an estimate. I did not hear from him on Thursday. So, I called again on Friday, and he told me he was working on it. On Saturday, I called again, no answer. Long story short, I picked my garment/bathrobe the following Thursday from the same person I handed it over. No work was ever done, And I am not sure if it was ever picked up by the business staff. Thank God, I paid nothing, and it just cost me gas and time to go there twice. Never received a call from the business as of what happened either.
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