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Bbcrafts
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Bbcrafts reviews
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4,58
178 reviews
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Last update: 09.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBdm95YlhnEAE!2m1!1s0x0:0x1b69f40a7d799dae!3m1!1s2@1:CIHM0ogKEICAgICAvoybXg%7CCgsImZrj1gUQgP2HUQ%7C?hl=en-US
Shannon from SweetBugABoo's Celebration Shop
google
https://www.google.com/maps/place/?q=place_id:ChIJHer2TN00w4ARrp15fQr0aRs
1
Very disappointed with BBCrafts. I have been a customer since 2011, I am not sure if ownership has changed over this time or if their service and quality has just tanked, but it is just terrible. I used to love this company, they had a great selection, orders shipped fast, great prices and it used to be that they took care of issues that came up. As of the past 3 years or so, it has all changed. Items have been discontinued, so selection is nowhere where it used to be. Ribbons that I ordered for years were replaced with alternates that were totally off in color. BBCrafts will not send swatches to ensure you order the correct ribbons and to make that worse, if you are unhappy with your ribbon, they will charge you the return shipping fee AND a restocking fee. I ultimately found a new ribbon company because I was fed up, but due to the higher prices, I decided I would give BBCrafts another try. Bad decision. My order was delivered yesterday to my previous address. I had updated my info on the website after I moved, prior to placing my order. Apparently there was a glitch of some sort and it was sent to the previous address. BBCrafts just does not put customers first. I have to fill out forms, pay to get the package rerouted to me ***IF*** FedEX is able to retrieve it. They have zero compassion for customers and put their bottom line first. Terrible way to run a business. I don't see them lasting long if they don't make some changes.
1455310589
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcE5yd2tBRRAB!2m1!1s0x0:0x1b69f40a7d799dae!3m1!1s2@1:CIHM0ogKEICAgICApNrwkAE%7CCgwI_Y35tQUQwN3uwQI%7C?hl=en-US
Mona Moore
google
https://www.google.com/maps/place/?q=place_id:ChIJHer2TN00w4ARrp15fQr0aRs
1
I loved this sight not no more shipping went up too high. Couldn't get checked in to my account, lm done with it very disappointed, I had trouble ordering, but when I seen how much shipping went up, too much.
1694633413
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNadWVTNTR3RRAB!2m1!1s0x0:0x1b69f40a7d799dae!3m1!1s2@1:CIHM0ogKEICAgICZueS54wE%7CCgwIxZuIqAYQ0Nv4jwI%7C?hl=en-US
Naomi M-H
google
https://www.google.com/maps/place/?q=place_id:ChIJHer2TN00w4ARrp15fQr0aRs
5
They looked good on the tables at my daughter's aweet 16 however, they were slightly off from the others I had purchased.
1697574760
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1dDVIRHFRRRAB!2m1!1s0x0:0x1b69f40a7d799dae!3m1!1s2@1:CIHM0ogKEICAgIC5t5HDqQE%7CCgwI6N67qQYQuPKsgAE%7C?hl=en-US
Carol Sims
google
https://www.google.com/maps/place/?q=place_id:ChIJHer2TN00w4ARrp15fQr0aRs
5
I love the color. It was just what I was looking for.
1494280482
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBbjlmdkVnEAE!2m1!1s0x0:0x1b69f40a7d799dae!3m1!1s2@1:CIHM0ogKEICAgICAn9fvEg%7CCgwIotLDyAUQwPjcxAI%7C?hl=en-US
Melissa Rohner
google
https://www.google.com/maps/place/?q=place_id:ChIJHer2TN00w4ARrp15fQr0aRs
1
DON'T DO IT!!! I am not one to leave negative feedback ever, however this company is terrible! Not only did they wait 10 days before shipping the eta for the item ordered was past the day of venue needed. When notified that I would be sending it back she was of no help refused to issue a credit back to my card wants me to pay a restocking fee and return shipping! Oh I think not I will be notifying my bank and filing a formal complaint with the BBB about this poor excuse of a "company"
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