Very rude older gentlemen and incompetent. He tries to explain things in a over the top formal manner, which comes off as rude and does not answer your questions straight up. Horrible customer service. They charged me for trouble shooting with my car around $200.00 plus the service; another $250.00 and said they had to stop working on it because they were going on holiday and needed to be further diagnose the car after they came back. I called a couple of days after they came back and didn't want to take my car back in, and wasn't sure what was the problem with it.
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