I am sorry for what you experienced. We can issue refund for you. We care about our customers and food safety. But sometimes it happens. I feel sorry about that.
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I was really excited to try Memories of Shanghai but unfortunately they served me raw shrimp dumplings. I understand mistakes happen but considering the seriousness of this they were not very apologetic nor did they seem to care very much about this mistake. And yes, we still had to pay for the bill. Again, mistakes happen but this should have been handled differently to show that they care about their customers and food safety. I would not recommend this place considering they dont mind potentially giving customers food poisoning.
Maybe just went at a bad time? Food was pretty bland and no service to speak of. The free green tea was extremely hot, would have been nice to have a heads up on that one, burned my mouth something fierce. Place was great when it was small, but now tastes like imitation pork and stuff. I dont know. Once again, maybe I just went at the wrong time. Too bad.
My wife and I love this place. The chili oil dumplings and soup dumplings are our favorite. We dont love everything on the menu but we are a bit pickier and stick to what we like now and these items are delicious. We also like the pan fried dumplings, scallion pancakes and pork buns.
Food tasted good but was drenched in loads of oil . I and my whole family had food poisoning . We were all Sick . Will never eat again . It was expensive and worthless food .
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