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Oates Energy
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Oates Energy reviews
Information about Oates Energy
3,56
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhOVpTNjFRRRAB!2m1!1s0x0:0xb116350011609b09!3m1!1s2@1:CIHM0ogKEICAgIDa9ZS61QE%7CCgwI5dOTiQYQgP6FlwE%7C?hl=en-US
Turkanovic Munib
google
https://www.google.com/maps/place/?q=place_id:ChIJcRMcCC5K5IgRCZtgEQA1FrE
Thank you for your feedback. Please allow us the opportunity to assist you. We are available for you Monday- Friday 8:30AM- 5PM or by email at [email protected].
1629893226
1
Will avoud any apartments in the future who do business with Oates. Pathetic
1632496794
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b3BXdENnEAE!2m1!1s0x0:0xb116350011609b09!3m1!1s2@1:CIHM0ogKEICAgID6opWtCg%7CCgwImtm3igYQyPytoAI%7C?hl=en-US
P. DEGANELLO
google
https://www.google.com/maps/place/?q=place_id:ChIJcRMcCC5K5IgRCZtgEQA1FrE
Thank you for your feedback. We apologize for the issues you have encountered with our website. We are working on improvements everyday. To update your auto draft information, you can do this over the phone with one of our representatives. We are available for you Monday- Friday 8:30AM- 5PM.
1633009868
1
DESPICABLE, PRIMITIVE WEB SITE! They are WASTING money with BOOM CLIENT & who ever they are paying! This leads to outraged customers trying to do SIMPLE instructions, like changing your bank account number on line for auto pay! How DEAF can a company be? Should listen to their customers! They have NO EXCUSE!
1643460013
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtenFQNHZBRRAB!2m1!1s0x0:0xb116350011609b09!3m1!1s2@1:CIHM0ogKEICAgIDmzqP4vAE%7CCgwIrevUjwYQuI-ltAI%7C?hl=en-US
Mitra J
google
https://www.google.com/maps/place/?q=place_id:ChIJcRMcCC5K5IgRCZtgEQA1FrE
We are happy to hear that! Thank you for taking the time to let us know.
1643395619
5
Elaine the customer relations manager is wonderful! Very professional and helpful with every question I had! Best help!! Thank you!
1643208159
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtaHN1ZFd3EAE!2m1!1s0x0:0xb116350011609b09!3m1!1s2@1:CIHM0ogKEICAgIDmhsudWw%7CCgwI37vFjwYQ8Kv9oQM%7C?hl=en-US
Chriisty Jdm
google
https://www.google.com/maps/place/?q=place_id:ChIJcRMcCC5K5IgRCZtgEQA1FrE
We are happy to help. Please don't hesitate to reach out if we can help in the future. Thanks for your review!
1643395870
5
I needed to get my account fixed with some billing issues I had and Tatiana helped me and got my account fixed easy & quick ! Thank You !
1569548755
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwcnBqUEFnEAE!2m1!1s0x0:0xb116350011609b09!3m1!1s2@1:CIHM0ogKEICAgIC0rpjPAg%7CCgwI09O17AUQsNPl9AI%7C?hl=en-US
Jacob Beck
google
https://www.google.com/maps/place/?q=place_id:ChIJcRMcCC5K5IgRCZtgEQA1FrE
Hello Mr. Beck and thank you for your review. In regards to how your bill is calculated: your property receives a master utility bill from the water provider that services your community. This utility bill is a cumulative total for your entire property's usage. It is dispersed to the residents based on their individual usage. Please keep in mind that not all providers charge the same rates for every location so it is understandable that you would see a change in price when moving from one property to another. In regards to the fee for payments - we do use a third-party payment processor that does charge a minimal fee in order for payments to immediately post on our accounts. However, we have multiple payment methods that are free of charge. If you have additional questions, please contact our customer service team at 800-717-9811 and one of our representatives will be happy to assist you further.
1569588113
1
Avoid this company and any apartment complex that uses them. The rates charged by Oates are many times greater than what is charged by municipal utilities or other submetering companies (when I lived in a complex using Oates my water bill averaged ~$55 monthly, as soon as I moved to a different complex that uses a different vendor it immediately dropped to ~$13 monthly). Further, they charge an administrative fee to pay online. It's 2019 - there is no excuse for that!
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