Hey Kat, Thank you for your feedback. We would have loved to have help you find what you were looking for. We apologize that you've had such a negative experience and hope that you'll give us another chance. Please reach out so we can chat about your missed email and concerns. Our business is family owned and specialty. We really work hard at providing the community with unique items and brands you know and love for all price points. Our customer satisfaction is very important to us. Not sure which owner youre referring to, but either way we apologize and hope youll check us out again someday. We dont take these reviews lightly so we will make sure to correct our errors but would appreciate some clarity. 502-693-4203 - Tayler
1643487478
1
Wouldn't recommend shopping here. They have a store and website. Like all the other reviews everything here is wayyy too expensive! If you want to pay $70 for a plush toy that's literally on Amazon for $30 be my guest. The whole store is like that. Maybe it's the convenience for some people that live their? I would recommend going in the store and taking pics of what you might like and look online for it. It's very likely you'll find it somewhere else for half the price or even more! The owners don't answer emails either and are quite rude in person. You would think a family business would try to make a great experience for customers. Not by showing signs all over the store that say you're being watched. A few is fine, people understand but to make them everywhere is giving the wrong impression of the type of owners they are. Also based off the other reviews, yes there is things as low as $0.25 but that doesn't mean anything. To sum it up the whole store is price gouged when you can look the items up and buy them elsewhere for so so so much less. If you just want to go to a toy store that feels like you're being watched as if they're assuming you're a thief the entire time then go ahead.
Hey Travis, Thank you for your review. Please let us know what other brands of toys and gifts you would like to see. We are so proud to be Blue Ribbon Flag Ship Dealers of Breyer Model Horses, but I think our Train and Hobby collection is even bigger! We pride ourselves on having price points as low as $0.25 and something for everyone as we aren't just a toystore! Gifts, Decor, Clothing, Toys and More! We hope you'll give us another chance some day! Thank you for your support.
1638880204
3
Not really a toy store like you'd think. Like 1/4 of the store is toy horses. More of a specialty shop, with used collectibles as well. Crazy expensive.
I am so sorry you had this experience MP. Sometimes our receipt printers go down and we are unable to print but we are always happy to hand write it for you. We strive to have the best customer service we can so we will definitely go over this as a team and do better. If you'd like to talk further feel free to contact us directly. Thank you
1653272743
1
Overpriced, rude, and horrible customer service. Don't give receipts to see prices, talk rude to customers. Go somewhere else.
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