Their online autopay system is a joke. They shut our water off without even sending a proper notice making sure that we know they are going to shut our water off. The reconnecting charge is $120. The lady works at billing department has really bad attitude. She hangs out on the customer.... They need a major change and improvement!
You all are crazy if you think their billing is HIGH, came from the Napa valley area and paid $160 month for water/ sewer! Now On EID I pay $85 every other month on the average....
High rates poor service water quality is poor I do not drink there water
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