Hi James, We're really sorry to hear you've had a bad experience with your booking. Unfortunately, due to particular area, the garage were unable to carry out your booking. Usually, we have a plan B and can allocate your car to a different garage but we were unable to do that in this case. We take full responsibility for this and are genuinely disappointed that this has happened. We're taking steps to make sure that incidents like this don't happen again such as onboarding more garages in certain areas. Kind regards Fixter Team
1636032426
1
Cancelled last minute. Received a voice mail explaining that the nearest garage (at 3 miles away) was too far away for them to carry out the work required. Waste of time.
Hi! I'm really sorry to hear about this. In order for us to investigate this properly, please can you reach out to us with more information so that we can help? Please reach out using the information below and we'll be happy to help Live chat - https://direct.lc.chat/11966346/ Email - [email protected] Best Wishes The Fixter Team
1653386321
1
1) After doing MOT, the car needs to be repaired, and the quotation given is much higher than the market price. My suggestion to you is to compare prices before making a choice. 2) Before picking up the car for MOT, we told the driver that my car has a black box and needs to drive slowly, not to accelerate suddenly, and not to brake hard. Doing so will lower my insurance score. caution. But two days after I received my car, I received a report from the insurance company, which showed that the score on the day of the MOT was 0. Really disappointing
Thanks so much for the 5 stars! It's great to hear how easy the service was Were looking forward to seeing you again next time. Kind regards The Fixter Team
1653386342
5
First time car owner was really nervous about the MOT and service costing a fortune with unplanned expenses. Excellent MOT and interim service. Vehicle picked up for on time, texted to update MOT passed and dropped back at home 4 hours early. Would highly recommend it.
Hey Martyn Were really sorry to hear you have been dissatisfied with our service. Were keen to discuss this in more detail with you and hopefully turn this experience around. I can confirm that someone from our aftercare team will be in contact with you shortly. In the meantime, you can reach out to us here Live chat - https://direct.lc.chat/11966346/ Email - [email protected] Best Wishes The Fixter Team
1627990328
3
Do not cancel this booking without a phone call , otherwise I will class it has a very bad service .
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