As a walk-in, I came to get an elephant plush embroidered for my God daughter ..the first attempt failed due to I believe was miscommunication & miscalculation but all the matter, Brandon was super kind and tried to make it happen with the smaller plush I originally brought in. Manager Sarah explained the mishap (size matters) and was patient through the second visit and made things right by stepping up for our final attempt while using a bigger plush and Im super content with how it came out and glad it was done in time for the party. I will most definitely be back-Thank you!
David and Sarah are wonderful, and their customer service is exceptional. I had a lab coat embroidered. David called me once it was done. When I picked up the lab coat, it was folded and wrapped in a clear plastic as if it was brand new. That is going beyond customer service. Thank you, David and Sarah. You guys rock!
Ordered golf shirts with my company logo. Quality merchandise...exceptional customer service.
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