I asked for the telephone number of a company that operates within that building and they refused to give it to me. Started banging on about how they're not affiliated in any way to the company I was looking for. I don't care if you are not affiliated, I just want a phone number and if you claim to be their landlord, then you should have contact details.
Thank you for sharing feedback on your recent visit and we are sorry to hear we didnt live up to your expectations. We care deeply about our visitors experience and have already rectified our process following your comments, to avoid any such confusion in the future. We hope to welcome you in the building again soon. The Scale Space Team
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The reception is not helpful. They didn't give me any help, how to find CTLS and they forgot to mention that the lift worked only with that card they gave me. I was inside the lift, and didn't understand why it did not go, AND WHY I COULDN'T OPEN IT. Finally I got out and I found the lab on my own, in a really frustrated mood. Being a white cell donor after all of this was a very-very pleasant experience. Next time I will know what to expect from this staff.
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