Were sorry to hear about your experience, Alicia. Thank you for taking the time to share your feedback with us. Wed appreciate the opportunity to resolve this issue for you. Please feel free to contact us at [email protected]
1614362234
1
Just called to get door style selections....the woman was rude.
Were sorry to hear about your experience, Brandon. Thank you for taking the time to share your feedback with us. Wed appreciate the opportunity to resolve these issues for you. Please contact us at [email protected].
1641316465
1
This place is a nightmare. They are the middleman for the actual cabinet maker "Innovation Cabinetry". Ordered a whole kitchen. First delivery, tons of damage and "back ordered" items. I realize the damage was likely from shipping. Subsequent replacements terrible packaging and labeling. Damage on replacements and colors way off. It's like they only put one coat of finish on the pieces that will be visible. Just got a call saying basically that's just the variations in color. I said that is absolute BS and she told me nothing they can do but return and refund the pieces. I said great, so I can have a partly finished kitchen, and she said "I'll email them and see if I can find the paint color for you." I don't want a refund, I want a finished product that I paid for! So basically I paid $5k for some cabinets and some parts and end panels that I am going to try to have to finish myself. Would have just bought unfinished cabinets from somewhere else if I new this was going to be the case. Stay away. If they try to post a response talking about variation in color, do not believe that nonsense. The finished pieces and replacements are not even close. Even if they weren't side by side, they would stick out like a sore thumb.
Hi Matt, thanks for this great review! We especially appreciate your understanding regarding the shipping difficulties.
1647015149
5
Very nice cabinets and easy to assemble. Our DIY kitchen renovation was possible thanks to Cabinet Kings. With the current state of things, the shipping times were understandably longer than usual, but everything arrived without a hitch!
Thank you so much for leaving such a great review, Anita! We appreciate your kind words and support. Enjoy your new kitchen!
1616173592
5
Love love my new kitchen. Ordered the Shaker Cinder cabinets and couldnt be happier. Shipping was fast. All the cabinets were packed very well and arrived without any damage. First cabinet took a little over an hour to put together but once we did the first one other were much faster. Cabinets are very well made and look great. I would purchase from Kitchen Cabinet Kings again. Everyone I dealt with was helpful and answered all my questions. Here are before and after pictures.
Hi, Jackie thank you for sharing your experience with us. We'd appreciate the opportunity to discuss the problems you're having with shipping and the backorders. Feel free to contact us at your convenience at [email protected]. Thanks again!
1641316230
3
We have received and installed lower cabinets for a bar area that we are creating. The lower cabinets came in on time and are in good condition. The drawers are a bit off center but they are workable. The quality of the wood and finish is good. The upper cabinets have yet to arrive. I was told in October that they are on back order and would be shipped out to me the beginning of December. No contact from the company as to when I will receive them and it is 12 /29. Communication would be good. I will hold off on my final review pending delivery of the order.
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