Hi Cody, You confirmed the change in shipping LONG before the COVID-19 crisis. We sent out multiple emails saying that COVID-19 and the subsequent lockdowns and economic crisis were delaying ALL orders, which included yours, back in March and April. Which is what caused the delay in shipping on your order. We never heard from you after those messages, ONLY several weeks prior. It obviously worked out for you since you are only at your cabin for a few days at a time, and your order was delivered last week, including the bonus item we gave you for free. It is imperative that you let us know that you received them and are satisfied. Looks like your order was delivered Friday. Please let us know if that's the case and how you like your beds. Hi Cody, your order shipped to your Wyoming cabin yesterday. Please let us know when it arrives.
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I ordered two bed frames in 2019. They missed the delivery to our place in Wyoming. No problem it happens. Told them we will be back at the cabin in Wyoming in May 2020. Called ahead of time to give them a heads up. Man on the phone said he would take care of it and said he would work it out with the owner. No calls, no emails. Cant get ahold of anyone. So Ive paid $1400 and not furniture.
Hello M, We certainly encourage any actual Great Northern Logworks customers who so desire to exercise their legal right to honestly, fairly, and accurately share their real, verifiable experiences with our company. We can confirm that, to the best of our knowledge, all of the Google reviews on this page are indeed real reviews. The vast majority are from verifiable customers that have ordered from us and are very pleased with their experiences and our products. Any customer or potential customer is welcome to contact us directly with any questions concerning our Google reviews-we're more than happy to discuss them. We appreciate your continued input, and we sincerely apologize if your bed did not meet your expectations. We are continually striving to improve our products and customer experiences, and we have made great strides in recent years. We are grateful for your patronage and wish you nothing but the best!
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Run. Fake Reviews... First problem these people stop answering phone and responding to emails .. The bed I recieved doesn't even qualify as a piece of furniture. I suggest you find a new place to shop. Look closely at reviews elsewhere is my best advice. The so called bed I recieved isn't even something anyone would want. I will now do what I should have done in the first place and buy one from a reputable company. Look at the pictures I posted if you want to see what really arrived.
Thank you! We're very glad you are happy with your purchase and we appreciate your business! And thank you for your service to our country!
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Good evening crew! I want to say thank you for getting my bedroom suit to me! It was certainly worth the wait! I love it! The guys dropped it off to me this evening and Ive got it all assembled and to say Im happy with it would be an understatement! This stuff is outstanding and I thank you all!
10/7/2019: Teresa, As an update to your response to my initial response, your name is not in our system as a customer. Please explain...or offer an order number, etc. We'd certainly like to make it right, but we have no way to contact you since we can't find you in our system. Thank you! Hi Teresa, unfortunately it looks like you have mistaken Great Northern Logworks for another company. We've never done any business with you, and your bed description certainly does not sound like any product we would produce. As such, please kindly remove your review. Below are some instructions directly from Google on how to do so. Thank you! To Edit or delete your review: 1. On your computer, open Google Maps. 2. In the top left, click Menu Menu. 3. Click Your contributions and then choose Reviews. 4. Next to the review you want to edit or delete, click More More. 5. Choose an option and follow the instructions.
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The bed i received was not good after many months of waiting. It was not the size promised and made of what looks like defective wood. Just plain ugly looking. We are not even able to use it as it is unsafe. After reading about others bad experiences I would not recommend this company. Yes it was your company and yes this review is accurate.
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