Good morning, Bill. Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at [email protected] quoting reference LRG012909. Kind regards, Stephanie
1569749566
1
Very expensive service, not reccomended I dont usually write reviews, but Im going to have to write a bad review here because I had a diagnostic check and it was so expensive that I got a second opinion and it turned out that many of the work they charged us was obscene. For example they wanted to charge 45 for windscreen wiper arm adjustment which took 2 minutes, plugging in a water in fuel sensor wire takes 30 seconds they wanted 75. They also wanted to charge 223 for something that costed 30 elsewhere. Based on this experience I feel obliged to warn people about this
Absolutely appalling dealership, every encounter I have had with them every single person has been rude, a liar, condescending and a nightmare to deal with.
Hi Sandra - Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with Martin and the Team. Kind Regards, Lauren.
1555076946
5
What can I say?. The best customer service we have ever experienced from a car dealership, from start to finish. Martin (sales manager, Introduced himself upon our arrival before introducing us to Lisa Hargreaves ( sales) who certainly has excellent product knowledge which was evident especially on the hand over process. Very professional through out. Would highly recommend this branch to anyone looking to change their car .
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to [email protected] with some further information we can certainly have this looked into further for you.
1620155312
2
Expensive.
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