I've been a customer for over 3 years. However, since they moved things have changed. Pricing has crept up without notice. On new orders the bill has been $5 to $10 more than the last for the same size order. Occasionally sizing and cuts have been wrong. Every time they have offered to re make the mistakes. However, I would just take them as-is rather than waisting more paper. I've asked for the price I was charged for items such as 8.5 x 11 b&w copies or cut charges. Answer, "I don't know". I asked if it was itemized on my bill... answer, "no". I understand overhead and costs may have gone up....but don't get short with your customers and give that kind of answer. In the past, Amanda and Aubrey always took care of our orders with speed and professionalism. Those 2 are awesome! I'm not sure if they are still working there or not... My recent order will be my last. It Should have been around $10 total but the bill was $28. When pressed I was told my 11x17 color copies we're now $3.25 rather than the usual 55. Explination, "paper costs went up and we have a lot of orders". When I spoke to the owner she was short with me and said "price was what it was". Ok... I get the message, take your business elsewhere.
My office has printed with PrintWorks for over a year now, and we will never go anywhere else! They do a wonderful job from business cards to special projects. We found them because we were extremely unhappy with our current printing company and I'm so happy we did! They always get things done quickly and know what good customer service is! Active Care Chiropractic highly recommends them! :)
I absolutely LOVE this place. I'd give more than 5 stars if I could! I looked and looked and looked for a place that could print my custom invitations and was never happy until I stumbled upon this shop. The staff is extremely friendly and helpful! They never make you feel silly for asking questions and they always do a job well done. Their turnaround is super fast also. Liz is my go-to girl! They printed my wedding invitations and I couldn't have been happier. I will keep going to The Polka Dot Printer for EVERYTHING!
The quality of their work is amazing. The staff is kind, courteous and very professional. I would highly recommend them.
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