I'm sorry that your experience didn't live up to expectations, Patrick. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
1623252230
1
Scheduled an appointment more than a month in advance to see a Dental surgeon. Get there and wait 2 hours to be told the surgeon is not there, very unprofessional. Lost my file with ex-rays and previous dental work i provided for them from my previous dentist, wonder why or how that happened? Take away the phony (friends, family and employees) 5 stars reviews and thats the real Aspen Dental of Dewitt. They could care less about the patients, the doctored 4.2 rating is for corporate. Interesting how thier either excellent or really terrible, not much in between.
I'm sorry to hear this, Bethany. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
1640878371
1
Horrible facility. Came 2 years ago for the first time and it was great, then every time after that getting worse and worse. Very unorganized, unprofessional staff, lack of customer service skills. Greenberg Dental isn't even as bad as this place. Today they cancelled my appointment without calling me and can't get me in the rest of the year so I lose my Insurance-Covered cleaning. Highly Do NOT Recommend this location or Aspen Dental in Hunter's Creek.
I'm sorry you didn't have a pleasant visit, Steven. I encourage you to connect with the Customer Service Team, so they can address your concerns directly: 1-866-767-0890. - Mitch, ADMI
1638893632
1
Sadly there is no option for 0 stars
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