MAYBE IF I POST HERE I CAN GET A PHONE CALL BACK. IVE BEEN TRYING TO FOR A MONTH. THEY ARE TRYING TO CHARGE ME 20K BECAUSE THEY DID NOT GET THE PRIOR APPROVAL. YOUR MISTAKE NOT MINE!!
I was referred by a friend. Hands down the best rheumatologist I've seen! Dr. Kenawy is very polite, reviews thoroughly, and replies accordingly. Friendly and helpful staff is an extra plus. 12/10 highly recommend!!
First visit: Entire practice put me at complete ease. I was understandably nervous, but all that went out the window from the time I walked into the building to the time I left. Every person was courteous, and I felt well taken care of. The staff was not busy when I first went in, but upon leaving they were quite busy but everything was still well managed. Even getting there early to fill out paperwork, they had me in a room before I even finished. The nurse (Michelle, I believe her name was) was extremely kind and understanding, great at putting me at ease. The Doctor took his time in asking questions, understanding fully about previous medical issues, educating me on how he came to his diagnosis, making sure I understood everything. And he even laughed at my poor joke! (I joke when I am nervous.) Then the following staff, the ones who have the oh fun job of sticking you with needles, were so kind and patient. Overall, one of the best clinics I have been in, and unfortunately, that has been a lot. On another note, I felt safer there (regarding Covid or any other viruses) than many other places I have been. Social distance, cleanliness, temp checks, lots of sanitizer!
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