Hello Joaquina, We are so sorry to hear that your customer service experience was not as expected. Thank you for the constructive feedback we will look further into why this happened. Pleased to hear you managed to get your job done elsewhere. All the best for your event :)
1664806598
1
Very poor service. Went into store end of the week and the lady was very helpful, great and explained everything to me. She said she will get someone to have a look and send a quote over once he's back from holiday at the beginning of the week I should here something. I popped into the store on Wednesday (I was in the area) I spoke to the guy he took all the measurements and said it won't be the cheapest for embroidery I said that's fine we want it embroidered so if we can get a quote that be great. He said he will get back to me in a day or two with a quote and still not heard anything this is what i call bad customer service. I ended up going to colourways in Aldershot. Who was able to get me a quote within a day send me a design for me to approve and the work is now underway. This is was I expected.
Great to work with you and so pleased you're happy with the final product.
1679041354
5
We recently had flipchart covers stitch, quick turnaround, fantastic service, and the finish product is top notch! We can't wait to use their services again!
Thanks Steve. Always a pleasure and we look forward to producing more kit for you in the future
1673352025
5
Great service. Very helpful staff with creative ideas. Really pleased with all my garments! Look amazing and positively promote my business
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