All custom apparel takes 4 - 5 weeks. Order was place on Aug 4th and your item was shipped on Sept 17th. We don't understand why the low rating.
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I would never order a branded sponsored shirt from this coming. Ordered it on Sept 4th and still have not received it. Its now August 14th. Customer service is horrific!!
This company's communication skills are extremely lacking. My client and I just wanted two custom jerseys, but the hassle that came along with it was atrocious. I was yelled at by Rachel, which is very rude and unprofessional, when simply asking for the process of their company since I had multiple communicated messages saying "Order was misplaced, Order was put aside". After paying for the product, we were assured that our order was going to be pushed to the front due to hassle of the whole situation, but still have not received it. At the end of day, the way this customer service representative spoke to a client is not acceptable whatsoever. I truly hope she does not yell at everyone that has a question. We will not be bringing our business to this company ever again. When hanging up the phone, the representative mumble rudely, yet again, "Yeah. Whatever, bye".
I've ordered many times from Rachel. Always a great experience. She makes you what you ordered and is honest about wait times and prices. Fantastic and local.
I have used this company several times. Communication is on point, they will call you with any questions and quickly respond to emails. Not to mention, every shirt/fishing jersey we’ve ever ordered has been awesome. My husband is a fishing guide so wears them frequently, and they look good and last! Highly recommend.
Great people, you can get made to order shirts with them, great work on shirts too.
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