Sorry you have had a bad experience. We pride ourselves on our quality of workmanship and our clothing range. As for the image you have uploaded we would have never had sold anything like this in that condition??
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Very poor experience in this shop. The shop worker was very standoffish and arrogant. They did not have any of the items I went in for and when asked when they would be back in stock, I got a mouthful of cheek. The shop smelled very badly of damp and some of the work trousers positioned close to the floor had mold on them. I do not recommend visiting this shop, there are better shops available with more helpful staff.
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