Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Optimity
Profile not verified
Optimity reviews
Information about Optimity
3,30
20 reviews
The opinions come from external websites
Last update: 09.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1614687982
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5c3VYVDRRRRAB!2m1!1s0x0:0x93cdbd127582ba6a!3m1!1s2@1:CIHM0ogKEICAgIDysuXT4QE%7CCgsI7t34gQYQ2K3lCQ%7C?hl=en-US
MJ Widomska
google
https://www.google.com/maps/place/?q=place_id:ChIJNZG0t68cdkgRarqCdRK9zZM
1
I'm forced to use Optimity as that's the only option in my office building. I moved offices within the building in January 2019, they've charged me 150 for that. I am moving offices within the building now, just received a quote for 1200. Called their customer support who could not either break down or explain the charge to me, quoting things that we both knew don't need to be done (site survey every single office in my building has Optimity infrastructure). If you can go with someone else, just go with someone else.
1616416649
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5ci1PVDl3RRAB!2m1!1s0x0:0x93cdbd127582ba6a!3m1!1s2@1:CIHM0ogKEICAgIDyr-OT9wE%7CCgwIiZ_iggYQ4PrJmQE%7C?hl=en-US
Dominika Dekiert
google
https://www.google.com/maps/place/?q=place_id:ChIJNZG0t68cdkgRarqCdRK9zZM
1
It use to be pebble.it, thats who we had a contract with overnight they are Optimity. I had an it problem I asked for help, 3 days no reply. I asked them to get off our Microsoft account because I can be an admin since there is no way we can actually get in touch with them. Still nothing, I am trying to get a Microsoft account to one of our employees. They are an absolute Joke. To get 1 microsoft licence I send 4 emails and called them twice in last 4 days, guess what I STILL DON'T HAVE IT. Also I can't purchase it on my account because OPTIMITY HAVE TO APPROVE IT!!! I mean I am living in some sort of IT NIGHTMARE. If you think of joining Optimity do yourself a favour and go with literally anyone else. Someone with no access to the internet will be more helpful then them. GO TO HELL Optimity
1559295328
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvNDViQV9BRRAB!2m1!1s0x0:0x93cdbd127582ba6a!3m1!1s2@1:CIHM0ogKEICAgIDo45bA_AE%7CCgwI4OrD5wUQyIvPwAE%7C?hl=en-US
Steffan Dancy
google
https://www.google.com/maps/place/?q=place_id:ChIJNZG0t68cdkgRarqCdRK9zZM
Steffan I am sorry to hear that you have been unable to contact us. Please call 0207 749 1000 and ask for the Head of Client Servicing. I have your details and can discuss this with you.
1553504546
5
I had an issue and was pleased in the end with how this was handled. Feedback was noted and we were able to move forward
1579860522
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzalB1dF9RRRAB!2m1!1s0x0:0x93cdbd127582ba6a!3m1!1s2@1:CIHM0ogKEICAgICsjPut_QE%7CCgsIqoSr8QUQ2PXKCg%7C?hl=en-US
Mark Azer
google
https://www.google.com/maps/place/?q=place_id:ChIJNZG0t68cdkgRarqCdRK9zZM
5
Good employmer
1616661739
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLMEpyVF9nRRAB!2m1!1s0x0:0x93cdbd127582ba6a!3m1!1s2@1:CIHM0ogKEICAgICK0JrT_gE%7CCgsI65nxggYQwJ3lXw%7C?hl=en-US
Frenchie World
google
https://www.google.com/maps/place/?q=place_id:ChIJNZG0t68cdkgRarqCdRK9zZM
1
Where do I start? If you can, look for an alternative supplier, there is still room for improvement here. During the lockdown, whilst on furlough, our contract was automatically extended for 12 months because we didn't give a 90 day notice period that we wanted to leave. Apparently, 60 or 30 days isn't enough. There was no care for the fact that business was forced to close by the government and unable to take care of small details such as this. There have been a large amount of issues with our internet connectivity, especially during lock down, which came with the standard excuse that there is work going on, seems like so much work going on means a lot of issues. Very slow at responding and/or not acknowledging emails. Having to chase staff due to lack of consideration and left feeling ignored. Some of the staff, refuse to pass on calls to anyone higher than themselves, saying there is not one higher, I'm sorry, unless you own the company, there is always someone higher than you. For a small company, they should really look into some customer service training. Like many others in my building, the only reason we used the service was due to Optimity being the only supplier at the time, however, having a better service would have meant keeping customers after contracts ended and new suppliers became available.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.