Amy, we apologize for your experience and would like to look into this matter. Please send an email (detailing the situation and listing your full service address) to [email protected]. We look forward to promptly addressing your concerns. Thank you.
1646064287
1
Every week I have an issue. My trash cans left in the middle of the street blocking my driveway constantly or the other week they knocked one over leaving trash all over my yard and didn't clean it up. I've never seen such an unprofessional, lazy, excuse for a business
Seth, we apologize for your experience. Exceptional reliability and customer service are tenets of our business, but we appear to have dropped the ball in this particular instance and we would like to look into the matter. Please send an email (detailing your concerns and listing your full service address) to [email protected]. Thank you.
1635509261
3
After a customer service blunder by a different customer service representative, Brittany Mckenzie saved our 2 location commercial account for Rumpke. She listens to her customers and puts their needs first! Rumpke is lucky to have someone with her level of dedication and customer service representing them!
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please send an email (detailing your concern and listing your full service address) to [email protected].
1652968827
1
Rumpke keeps missing our apartments trash and recycling. Which also by the way recycling is a joke because their drivers just put it in the same truck. I have called their customer service so many times and this still keeps happening. All of the apartment units have kids that play back here, they shouldn't have to play next to this! Unacceptable! I already sent an email Rumpke so no need to respond asking for one!
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