DBG, thank you for the order and for supporting your local business. Also, thank you for pointing out the lack of contact information within the package and packing slip. We are a local small business and we are always looking for ways to improve our processes and customer service. We were unable to staff anyone at the shop during the closures, which is why our answering machine has the disclaimer. We have found your order and will be mailing out the correct shirt. Please us know if you have any other questions. You can email me directly at [email protected]. Cheers, Matt
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Reading the other reviews makes me feel the need to share as well. I ordered a Tshirt with my fav local restaurant logo. A Tshirt arrived at my home which did not reflect the order I placed. Thus began my journey into nowhere. On the invoice: absolutely nothing is listed as contact information. In fact, the name of this organization who made the mistake (that part is not what I am gearing up about. Make mistakes all day, every day) is only found on the USPS label on the shipping envelope. Should you figure that out and then figure out how they are listed online, you might get a phone number which answers with a machine and states matter-of-factly that the Virus has impeded their ability to answer the phone. You might try emailing them or..."go directly to our website." Warning! Warning! Upon trying to enter said website, my laptop begins to convulse and sirens go off because it is apparently inhabited by people who are trying to steal valuable information if not my Identity. Suddenly I find myself wondering if the wrong Tshirt was just a prop in the creepily enlarging moment by moment conspiracy theory....
I've used Prodigy DTG for four different T-shirt orders within the past two years. Every time they have been excellent and my T-shirts come out great! I appreciate how they screen my design for quality - ensuring it will look good on the shirt. They consistently get the job completed by date I request. Highly recommend!
I had a wonderful experience Prodigy DTG Printing! I needed to get sweatshirts printed for our company, as employee Christmas gifts, and I had reached out to several printers to no avail - many didn't even get back to me. A co-worker suggested I reach out to Matt at Prodigy and he got back to me immediately. From start to finish, the process was quick and pleasant, he really made things easy for us and went out of his way to accomodate. The job was done so quickly that we were able to hand out the sweatshirts to our team at our annual holiday party - everyone was so excited and they look great! I highly recommend this company!
Tom was super helpful and worked very fast to get my order completed in only one day. I really appreciate hit hard work, these shirts will definitely make out trip even better!
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