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J & A Used Auto Parts
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J & A Used Auto Parts reviews
Information about J & A Used Auto Parts
4,05
40 reviews
The opinions come from external websites
Last update: 09.06.2022
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See example1595946731
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4czVTOTBBRRAB!2m1!1s0x0:0xc033580ba347f291!3m1!1s2@1:CIHM0ogKEICAgID8s5S90AE%7CCgwI6-2A-QUQuNCljgM%7C?hl=en-US
Carlito’s way
google
https://www.google.com/maps/place/?q=place_id:ChIJBbxGqLVw44kRkfJHowtYM8A
Hi Carlito, Sorry you've had a bad string of luck with our used auto parts. We try our best to ensure everything is fully functional before it is removed from the car, unfortunately sometimes parts do slip by. If a problem does arise we always try to rectify the problem with a replacement part if we can provide it. Thank you for addressing these concerns with us, we can use this feedback to improve our customer service. If you wish to speak with us further about the matter please call us at 617-628-4691.
1595957749
1
I have dealt with this place 3 times and all 3 items purchased were no good, not working. The first item was a power window tracker with motor and when installed it didnt work. The second item was a condenser fan when installed it didnt work. The 3rd item was an alternator, when installed it also didnt work. All 3 times when attempeted to be retuned i was being treated with nasty attitudes and told i can swap it but no money back. I shouldnt have to keep paying my mechanic to put the part in then pay to take it back off to put another part back on. All they have to do is test it. They shouldnt assume that the part works just because it looks ok. today 7/28/2020 i asked for the part to be exchanged and the guy from the used auto part says to me. Ill do you the favor on switching the part because its electric and they dont exchange any electric parts. I PURCHASED THE PART 7/27/2020 not even 24h has passed so i should get money or a different part without headaches. Never will i deal with them again... I DONT RECOMMEND THEM AT ALL.
1511985609
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBOGMtbld3EAE!2m1!1s0x0:0xc033580ba347f291!3m1!1s2@1:CIHM0ogKEICAgIDA8c-nWw%7CCgwIyaP80AUQgODhyQM%7C?hl=en-US
Tenno Adodo
google
https://www.google.com/maps/place/?q=place_id:ChIJBbxGqLVw44kRkfJHowtYM8A
Hi Tenno, Im sorry about your recent experience at J&A used auto parts. Could you please provide us with further details so we can clear up any misunderstandings we may have had. Best Regards, JT
1512077556
1
Worst and rude customer service
1526235245
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRMTYyYzZRRRAB!2m1!1s0x0:0xc033580ba347f291!3m1!1s2@1:CIHM0ogKEICAgIDQ162c6QE%7CCgwI7YDi1wUQgOzBhQE%7C?hl=en-US
bruce marshall
google
https://www.google.com/maps/place/?q=place_id:ChIJBbxGqLVw44kRkfJHowtYM8A
5
Great service...perfect fit ando low price!
1565288001
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVajY3djhBRRAB!2m1!1s0x0:0xc033580ba347f291!3m1!1s2@1:CIHM0ogKEICAgICUj67v8AE%7CCgsIwcyx6gUQ4IGUSQ%7C?hl=en-US
Alissa Bourne
google
https://www.google.com/maps/place/?q=place_id:ChIJBbxGqLVw44kRkfJHowtYM8A
5
What a joy! Needed a car towed from a dealership's service center, and they made it happen within the day. Cut a check at their office, and I was on my way. Made my life easy. Super satisfied.
1439411752
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNXBuNFlnEAE!2m1!1s0x0:0xc033580ba347f291!3m1!1s2@1:CIHM0ogKEICAgIDA5pn4Yg%7CCgwIqNyurgUQwJ6htQM%7C?hl=en-US
Yashar Alizadeh
google
https://www.google.com/maps/place/?q=place_id:ChIJBbxGqLVw44kRkfJHowtYM8A
Hello Yashar, Our return policy on electrical parts is part replacement or store credit which was explained to you several times before purchasing the switch. This policy applies at many used auto parts stores for various reasons. We also tested the switch together in our vehicle to ensure the switch was functioning properly before you gave us the ok to remove it. If you return with your receipt we can give you a store credit for the full amount. Thanks, JT
1439575168
1
Sold me a broken headlight switchfor 45 I put it on in his parking lot as I already had taken off the old one at home. I plugged it in and it wasn't workingb He refused to give me a refund... I had not left his parking lot and had the switch for 2 minutes. Basically robbed me and sent me on my way. DO NOT DO BUSINESS tHERE I called 128 autoparts waltham.. got a working switch for 30$ and theytold me I could return it if it didn't work. Thankfully it did.
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