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Swiss
IRIS Fashion
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IRIS Fashion reviews
Information about IRIS Fashion
3,36
11 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtekpybDZ3RRAB!2m1!1s0x0:0x101d29f4246a2f4!3m1!1s2@1:CIHM0ogKEICAgIDmzJrl6wE%7CCgsIx8qnjwYQiPCAZw%7C?hl=en-US
Emmanuelle Daniaud
google
https://www.google.com/maps/place/?q=place_id:ChIJU2InmYkadkgR9KJGQp_SAQE
Dear Emmanuelle, Please accept my sincere apologies for the late reply to your post. We are really sorry to hear that you felt unwelcome in our store, it is our intention that everyone feels welcomed and enjoys our in-store experience. We would welcome the opportunity to discuss this further with you if you could please reach out to our customer service manager at [email protected] and arrange for a call back. Best wishes
1643931650
1
Went here to get a dress, spent a few minutes looking for the ones i wanted, then asked if I could go to the changing room. One minute into being in the changing room (about to take my clothes off to get changed..), one of the staff members opened the curtain to 'check how I was getting along'. I don't know if this is customary but if it is then that seems a bit bizarre, but either way I felt completely violated and shocked that someone would take it upon themselves to do that. Not sure if they thought I was stealing, but I don't think I showed any behaviour prior to this that would have suggested so - the only conclusion I can come to is that they judged me because of my age/appearance. Felt really wrong then paying 175 for a dress after feeling like I was treated differently to someone who might have been dressed better than me or been their usual type of customer. Disappointed as the shop is nice and had the potential of being a much better experience had I not been made to feel like they didn't want me there.
1461258221
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3eU5QRnNnRRAB!2m1!1s0x0:0x43a98a3b0d7eb192!3m1!1s2@1:CIHM0ogKEICAgICwyNPFsgE%7CCgwI7Y_kuAUQwJy8zgE%7C?hl=en-US
E Clapham
google
https://www.google.com/maps/place/?q=place_id:ChIJq_ImbZYFdkgRkrF-DTuKqUM
1
The worst customer service I have EVER received. Cheap low quality products at high prices.
1641737593
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNteTRMdEpnEAE!2m1!1s0x0:0x43a98a3b0d7eb192!3m1!1s2@1:CIHM0ogKEICAgICmy4LtJg%7CCgsI-drrjgYQyJjLNQ%7C?hl=en-US
Celeste
google
https://www.google.com/maps/place/?q=place_id:ChIJq_ImbZYFdkgRkrF-DTuKqUM
Thank you so much for your kind words. We look forward to seeing you in store soon!
1643998362
5
Always a great experience shopping in Iris, the staff are fabulous, so helpful but also give you the space to browse at your own pace. I love the selection of clothes and accessories. One of my favourite boutiques in London.
1497615394
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURndGJmbG1nRRAB!2m1!1s0x0:0x43a98a3b0d7eb192!3m1!1s2@1:CIHM0ogKEICAgIDgtbflmgE%7CCgwIopiPygUQwKP10AM%7C?hl=en-US
Kirsty Bendahan
google
https://www.google.com/maps/place/?q=place_id:ChIJq_ImbZYFdkgRkrF-DTuKqUM
5
I am totally confused by the bad reviews here. I love this shop and think the staff are fantastic. I have been coming for years and really rate the manageress. She is great. The shop stocks well-known brands that are priced similarly everywhere else. I love having this kind of boutique on the Northcote Road.
1624967736
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxNU1DNENBEAE!2m1!1s0x0:0x7e61178042ceb543!3m1!1s2@1:CIHM0ogKEICAgIDq5MC4CA%7CCgsIuJTshgYQ2N-GMQ%7C?hl=en-US
Xanth McCracken
google
https://www.google.com/maps/place/?q=place_id:ChIJ__-P0VUOdkgRQ7XOQoAXYX4
1
I was disgusted with the customer service here and the company values as a whole. My mum is exempt from wearing a mask and she carries a exemption card with her in case she is asked to show it. Now keeping in mind I had my mask on, the shop assistants began whispering between one another and looking at my mum. I thought theyd come up, ask if she was unable to wear one and accept that she was exempt after my mum explained. After my mum had said she was exempt we were told that they cannot let her in the shop because its an independent establishment and the head office has set these rules out. This is illegal and discrimination. I suggest this company reevaluate their values and research the law before they lose more business. I wont be shopping here ever again.
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