I visited SD for New Years to see my daughter, I was staying next door to this cute little shop, I decided to go in, I purchased a pair of jeans and a top along with a piece of jewelry. I was very happy and pleased. While home in NM I stumbled across the bag that was given to me months later, I decided to go online and purchase again. Worse mistake ever! made a purchase only to receive one item not two. I gave the shop a call to inform them of their mishap no biggie, I was told I should have received an email stating the top was no longer available, and I would receive a full refund. I never got an email, I had to inquire about my own money. I looked at the invoice after that call and Omg! they sent me someone else’s invoice! What’s going on with this shop? I called the shop again because after talking to someone the previous day I was told I would get a call back Confirming my refund. Never got that call! When I called the second day they answered...but no one said a word, after saying “hello” they hung up on me. I called back multiple times only for no one to pick up. Finally someone called me back just to give me excuses, I was told I would get my refund of 17.99 back the top was 19.99 when I pointed this out I was told something about S&H so I have to pay for something that wasn’t my fault! I should get the full refund not 17.99 when the top was 19.99 this is piss poor behavior. I will NEVER shop here again.
Hi Quinn - I’m so sorry this was the experience you had. Can you send me an email at [email protected] letting me know when you came in. Thank you! Rachel
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The clothes are adorable, I love the store, the girls working were stuck up and should have had better customer service skills.
Horrible service, ignore all the black women who walked into the store did not greet them, did not get any assistance..I avoid this place if you are melanated
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