Very disappointed. Visited the store twice, was promised that the office chair I wanted would be delivered a few days later. Before I went I called just to make sure it was there, but they had forgotten about it. Said they'd call me back when it had arrived. Waited all day but they never called back. So I called again and asked, still no chair and the lady I spoke to made no effort to apologize for not getting back. Instead, the only thing she had to say was that the price had suddenly increased. Asked her to have the manager call me so we could sort it out, but she had a bunch of excuses. Never heard back. Obviously does not want customers, so I'll take my business elsewhere.
The greatest place ever! I bought two HM chairs here for my GF and myself. Recommended this place to my friends and they got theirs too. Highly recommend people who are reading this review to give it a try and look around. Boss Thomas is super nice!
I was in the market for a new office chair and their warehouse full of chairs allowed me to try many different kinds and find the one that fit me the best. Very happy with both the chair and the price. Johnathan was super helpful at showing me the different adjustments and even steam-cleaned the chair for me!
I had a very bad experience visiting this store after hearing a lot about their "honest business" and "great price". The owner was not polite at all (in fact rude would be a better word). His manners show that we are at his mercy for buying the product, not like he's trying to make a transaction. Despite all this, we've agreed to get a standing desk, and gave our contact details for shipping. Just before deciding the final cost, he increases the cost of shipping, and says "it's $50, take it or leave it". We've never been treated with such disrespect at any other local businesses. Utterly disappointed.
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