I like their collections however their customer service is not the best. I bought my dress year ago and the lady who helped me wasn’t nice and very nervous. Also the quality is not the best, the hoop got damaged during the venue and it was very disappointing a lot of my pictures look bad. Not very satisfied with my purchase. specially this type of purchase should be the perfect one unfortunately mine was not good.
Terrible experience with this company. After purchase a dress with intention of alteration i was later told that they did not have the fabric for it So I attempted to return the dress to which I was told I was unable to! so here I am with an expensive dress unable to fix it or return it. There is such horrible communication between the customer and store. I wish someone had told he ahead of time that I wouldn’t be able to find material for alterations or had a guaranteed return since I was not told my employees.
Dear Natasha, We are so happy to hear that you found something you love. Your words mean a lot to us. Thank you for your kind feedback. Delux Bridal
1684703048
5
This is one of the best bridal shops I was at!! The prices are great and the quality as well! The assistant was so sweet and helpful. Make sure to stop by cause you won’t find better deals and styles.
Dear Katy, It was a pleasure to assist you! Delux Bridal
1670531118
1
Do not recommend didn’t like any of their dresses and not a big selection of dresses.
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