Avoid like the plague. Unethical and vulturous billing practices. Account with an independent contractor was assigned to our company after non-payment and turned over to a collections agency. An independent contractor assisting our company opened an account with Emma and provided his personal address as the billing address and service address and his personal credit card as the payment source. This contractor stopped assisting our company on January 22, 2018. We had no interaction with Emma or their services prior to receiving an email on October 9, 2018 stated our account was past due. Despite numerous attempts to explain our situation, we were not allowed to speak with someone in the billing department and the past due balance was assigned to our company and turned over to a collections agency.
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