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Repugen
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Repugen reviews
Information about Repugen
4,71
7 reviews
The opinions come from external websites
Last update: 04.07.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwbGZYRWh3RRAB!2m1!1s0x0:0xbfcf6b5c6fc3a3b5!3m1!1s2@1:CIHM0ogKEICAgIC0lfXEhwE%7CCgsI5rTu7AUQiLj0Dw%7C?hl=en-US
Loaded4th
google
https://www.google.com/maps/place/?q=place_id:ChIJbzcWjEPe3IARtaPDb1xrz78
Thank you for your feedback. All RepuGen clients have the ability to completely customize their survey content. The only content they can't change is the content that is necessary in every email (the second paragraph you mentioned). The first sentence that states "please don't reply..." was added by the client. However, you're correct that both statements are contradictory, so this is something we will definitely bring up to the client in case they'd like to reword it in any way. Regarding opting out, everybody who gets a survey has the ability to opt out of receiving anymore RepuGen emails from that business. Please reach out to us if you feel that you did unsubscribe but are still receiving emails, as we want to ensure that's addressed right away.
1570471044
3
RepuGen needs to incorporate a selective opt-out for their software generated emails. How many times do I need to keep posting the same review!!! Their software generated emails state: Please do not reply to this email. If you have any questions, contact our office during regular business hours. Further down it goes on to state: This email includes information which may be confidential. If you are not the intended recipient, you may not read, use, copy or disclose this message or information to anyone. If you have received this message in error, please reply to this email and delete the message without keeping any copies. Someone is dropping the ball here... Reply to Response: My point about the opt-out is that it is not selective, or not clear what I'm opting out from. I still want to receive information from my medical provider. Am I opting out from just surveys?
1627514950
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhbXNiZld3EAE!2m1!1s0x0:0xbfcf6b5c6fc3a3b5!3m1!1s2@1:CIHM0ogKEICAgICamsbfWw%7CCgwIxtCHiAYQ6OqBwgI%7C?hl=en-US
B Archer
google
https://www.google.com/maps/place/?q=place_id:ChIJbzcWjEPe3IARtaPDb1xrz78
5
I’m very pleased with Repugen. Couldn’t ask for a better partnership! Attentive to your needs with turn-around within 24/hrs. Professional and always go the extra to make it correct My representative helps by giving you another way to improve your services, and experiences. Very satisfied with RepuGen.
1618935748
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneHZtc3dnRRAB!2m1!1s0x0:0xbfcf6b5c6fc3a3b5!3m1!1s2@1:CIHM0ogKEICAgIDgxvmswgE%7CCgwIxP_7gwYQyObRzgI%7C?hl=en-US
Lav Kochgaway
google
https://www.google.com/maps/place/?q=place_id:ChIJbzcWjEPe3IARtaPDb1xrz78
Hi Dr. Kochgaway, Thank you for the positive review! We're glad to hear that RepuGen has been able to improve your patients' experiences and that you are enjoying your time with the software. Remember that we welcome any and all feedback on your experience! Regards, Team RepuGen
1499904318
5
Repugen is particularly useful in self regulation of doctors. Before I started using RepuGen, I was living in an aura that all my patients are happy that's why my practice is growing well YoY. With RepuGen I found that almost 97% of my patients are happy, but it's the three percent who were unhappy, helped me to greatly improve my attitude to patients. I started taking note of genuine negative feedbacks and have started to improve on those aspects. On doing so, am so glad that only within a few weeks - have been able to further improve on my patient happiness index. When a patient walks out of the clinic, we are in dark how they felt about the treatment. So this exercise gives an opportunity to the ones who are willing to give constructive feedback, and believe me there are many of them out there who are your well wishers and and willing to help you. Why not take it from them :) Thank you RepuGen :)
1526921743
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaTd2ZEJREAE!2m1!1s0x0:0xbfcf6b5c6fc3a3b5!3m1!1s2@1:CIHM0ogKEICAgIDQi7vdBQ%7CCgwIj_SL2AUQwMTKtwE%7C?hl=en-US
Oliver Ghalambor
google
https://www.google.com/maps/place/?q=place_id:ChIJbzcWjEPe3IARtaPDb1xrz78
Thanks Omid! Glad that you are happy with our services and we'll convey your message to Casey! We're looking forward to your continued positive experience with our software. Regards, Team RepuGen
1527240977
5
Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Omid Ghalambor, MD
1490140330
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcXNlOTN3RRAB!2m1!1s0x0:0xbfcf6b5c6fc3a3b5!3m1!1s2@1:CIHM0ogKEICAgICAqse93wE%7CCgwIqvnGxgUQwNubzwI%7C?hl=en-US
Sangeeta Kumar
google
https://www.google.com/maps/place/?q=place_id:ChIJbzcWjEPe3IARtaPDb1xrz78
Hi Sangeeta, Fantastic to hear about those new reviews and helpful comments from customers! We appreciate the kind words. Feel free to contact us if you need anything or have any feedback on your experience. Regards, Team RepuGen
1499904403
5
We got 17 reviews in two weeks for our preschool chain. Customer comments, especially negative ones, has helped us improve our operations. Great software.
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