Hello Lewis, Thank you for your review however we are disappointed you have had issues with your invoice and confused about some charges . We do not take complaints lightly at North West Roofing and strive to have these sorted for our clients and customers. Unfortunately without knowing your address and information we cannot assist with this matter. Please revert all correspondence to [email protected] to enable us to deal with your complaint. Thank you
1611230597
1
Beware using this company, they will pad your bill with fuel, waste and admin charges.
Hello Gordon, Thank you for your review however we are disappointed you have had issues with your repairs. We do not take complaints lightly at North West Roofing and strive to have these sorted for our clients and customers. Unfortunately without knowing your address we cannot assist with this matter. Please revert all correspondence to [email protected] to enable us to deal with your complaint. Thank you
1611230226
1
Vastly over charged for the works carried out and previous repair works have been heavily criticised by professional surveyors. They purposefully left two bags of gutter clearing on our roof. These subsequently blocked a section of our drains are have likly caused more damage. I notice the other 5 star reviews are from people with no other reviews to their names. Very "interesting". Avoid Avoid Avoid.
Thank you for taking the time to write a review Jason
1611843489
5
I have recently used North West roofing to fix an ongoing roof issue. Water had been coming in my property for weeks and tried 2 other contractors who failed to fix it. The guys at North West fixed my issue first time and no water issues for weeks now. Very happy and would recommend.
I would highly recommend northwest roofing. Billy and the team were very professional and completed the work to a extremely high standard. I have already recommended them to some of my friends and family and would definitely use them again.
I work with someone who has used North West roofing and has been appalled by there standard of workmanship. When he confronted Billy (North West owner) about this and provided a list of problems of sub standard work, he was abusive on his property. Don't be fooled by Billys chirpy Glasgow manner when you first meet him, he has a nasty side when you have a problem. My colleague has asked me to right this review on his behalf as he would like anonymity. Billy subsequently phoned to apologise and said he would fix the problems, now 6 months later nothing has happened. Other roofers have helped fix the problems North West team where contract to do (to free of charge) as they have been sympathetic to how bad the workmanship of North West Roofing was, however some of the larger work remains undone.
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