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Staxpayments
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Staxpayments reviews
Information about Staxpayments
3,55
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdXBhWVVREAE!2m1!1s0x0:0xd8bbd0b1775087a5!3m1!1s2@1:CIHM0ogKEICAgIDmupaYUQ%7CCgwIoJjCjwYQ2P-7-gE%7C?hl=en-US
Norma Martinez
google
https://www.google.com/maps/place/?q=place_id:ChIJNfnInf5654gRpYdQd7HQu9g
Unfortunately due to a high chargeback ratio the decision was made to close your account by our risk team. The funds are being held temporarily for any additional chargebacks that may come in. This is standard practice in credit card processing. We wish you the best moving forward.
1643211645
1
DO NOT USE THIS COMPANY! We started a Maid service company in November of 2021 and stated using Stax and in December 2021 they decided to close my account and they are holding 5k of my money!!!..AND they still charge me $159 monthly fee! their response was that they hold our money for 180 days. Worst company EVER!!!
1629822000
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhemJXRU5REAE!2m1!1s0x0:0xd8bbd0b1775087a5!3m1!1s2@1:CIHM0ogKEICAgIDazbWENQ%7CCgwIsLiUiQYQ4MTc7AE%7C?hl=en-US
Mina Santiago
google
https://www.google.com/maps/place/?q=place_id:ChIJNfnInf5654gRpYdQd7HQu9g
Hi Mina! I would love to resolve this issue for you but was unable to find an account with you listed. Can you please provide the business details and I'd be happy to get this taken care of for you.
1632839022
1
Beware with this company. After they apparently switched or changed names we haven't had anything, but horrible experiences from April 2021 until today with them. They have taken out of our business account $4,598.11 with no consent and no reason, they closed our account before even telling us that they were going to close it and on top of that all of our customers that paid through this system, those funds are being withheld for 180 days for no apparent reason. We contacted them and they just beat around the bush. They have over $10,000 in total that pertains to our company and are jeopardizing the company. We are talking about thousands of dollars from transactions that our customers paid through using their system in order for us ( Air Conditioning Company) to get paid for our job done, plus the $4,598.11 that they took. We have plenty of proof that validates our case in this matter.
1652127496
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyZ3BlX0RnEAE!2m1!1s0x0:0xd8bbd0b1775087a5!3m1!1s2@1:CIHM0ogKEICAgID2gpe_Dg%7CCgwIiO7lkwYQkOKG1AM%7C?hl=en-US
Chelsea Shipley
google
https://www.google.com/maps/place/?q=place_id:ChIJNfnInf5654gRpYdQd7HQu9g
5
We are currently in the activation/setup stage with Staxx. The experiece has been WONDERFUL. Starting with a helpful and attentive Sales Rep and continuing with a patient and knowledgeable Activation Team member. Not only are their services going to be such an upgrade to our office and clients, but also their team has made this process so easy. From sheduling Q&A appointments, to tutorials, to whatever random issue or inquiry I might come up with, this team has nailed it! ZERO complaints.
1652815011
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyc2JmdEpBEAE!2m1!1s0x0:0xd8bbd0b1775087a5!3m1!1s2@1:CIHM0ogKEICAgID2sbftJA%7CCgwIo-mPlAYQ6Ki93AM%7C?hl=en-US
Nancy Fuller
google
https://www.google.com/maps/place/?q=place_id:ChIJNfnInf5654gRpYdQd7HQu9g
5
My customer service reps have been outstanding at Stax! Changing processing has been part of a larger, complex change at the office and working with Adam and Samantha has made the process so much easier. They are available and always happy to help. The software that the company has developed is intuitive and offers just the options I need. Thank you, Stax!
1649518728
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLeE9mRlVREAE!2m1!1s0x0:0xd8bbd0b1775087a5!3m1!1s2@1:CIHM0ogKEICAgIDKxOfFUQ%7CCgwIiNHGkgYQ6IbBnAI%7C?hl=en-US
jUSTIN mILLER
google
https://www.google.com/maps/place/?q=place_id:ChIJNfnInf5654gRpYdQd7HQu9g
Hi Justin, I checked your recent inquiry and can understand the frustration around chargebacks. We were unable to provide a resolution on the recent call due to the line being disconnected. Chargebacks are an unfortunate part of doing business and due to liability we cannot manage and respond to your chargebacks for you. We help customers everyday to successfully respond to their chargebacks and are here for you if you need any additional assistance.
1620415079
1
Absolute worst customer service !!! If you are a vendor and have an issue this is not the service for you. My advice to small business is try and find someone who cares about you and not how many people they can sign up. They also raise your rates without your knowledge and hide fees on the back end..... Beware of this company no matter what they call themselves!!!!!!!!!!!!!!!!!!!!!!!
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