We are sorry that you were not happy. We usually have backups but we actually had 4 people out from the same department at that time and 3x our normal volume and that is why we sent you the below email when you placed the order to let you know we could not guarantee any specific request dates. Wish we could have done better for you. "Thank you for your order. Your order has been entered for processing. We are not guaranteeing any specific dates at this time. We can not give estimated delivery dates at this time and we are not accepting rush orders until further notice due to 3+ times our normal order volumes. Please note that we cannot put your order into production until you have approved the order and we have received all merchandise. Orders with required ship dates may be subject to rush charges. Thank you. We appreciate your business. Sincerely, Wholesale Sales Department Embroidered Impressions PH: 770-932-8000 www.localembroidery.com"
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not happy at all with this company right now! They had my shirts for over 2 weeks and said their employee got covid which I understand..but they need to have someone on stand by that will be able to finish the shirts that are due in one day. Will never do business with them again!
Darlene is the absolute best! We travel a bit to these folks to get our work shirts embroidered, and we do it because the quality is always there. Great place to get anything embroidered.
My boss has used this company before so I decided to drop off a new jacket and Embroidered Impressions did a great job putting my logo on it. Since then I've just dropped off another jacket and ordered 3 hats to have my logo put on them. Great service and quality products! Thank you!
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