Scheduled an appointment for after work at 5:30pm. I got a call to confirm the appointment. Great! I am told to simply arrive after work as soon as I can. I arrive at 5:20pm only to be told that the doctor left at 5pm and that my appointment was scheduled for 5pm. I have An email with a 5:30pm confirmation and theyre open until 6pm today. But somehow it was my fault because their system says 5pm. Horrible organization and a waste of peoples time. I used to come here with my family but the staff is no longer as organized or kind as they used to be. No longer loyal to this business and will never bother to schedule an appointment here again.
I had a few appointments here in last several weeks and had a good experience each time. The staff were all friendly and helpful. They helped me get the best deal on 2 pairs of glasses I chose. They were patient with me during my contacts training and excited when I finally got them in, ha ha. The doctor was great, too.
My first time here and I'm happy with the service and felt very welcome. Dr. Mendoza and staff were very nice and professional. Will definitely come back next year for my annual check up.
Worst experience first and last time going here....make you pay to give you your prescription never heard of that...only had to go here cause was the only place that had open appointment and didn't had to wait a month like other places cause of covid the good places were booked but now i know why they had open spaces cause they suck and noone wants to go their.
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