I dropped my vest off on 1/10 and was told to pay half and vest will be ready 7-10 days. I never received a called stating it was ready so I checked back. In short, my son went to pick it up on 2/21 the vest still wasnt ready after a month. They brought the vest to my son that night. I received it the next day, I put it on and the patches fell off. They was called back and my son was told to get a iron and put them back on. I was very embarrassed at my event with patches falling off. The customer services was very unprofessional with no empathy. I wouldnt suggest this place to no one and hope the business bureau check into the bad service this place is offering to the public.
Lazy and disrespectful service. I asked for a quote, expressed my overall vision and selected the garments I wanted to print on. Told me they'll get a quote out for me asap. A week later and I still haven't heard back from them, so I decide to call the guy I was in contact with. He told me they were super busy, that he received my email and that he'll send me the quote before the day's end. Two weeks later and I still haven't heard back from them. Three weeks of lost time. I advise anybody that's looking for a professional job to move their business somewhere else, the level of disrespect and laziness was astounding.
Work is consistently *very* late. Have done orders with them over 3 times in the last year trying to give them another chance each time. Without fail everything is always 1-2 weeks late. My most recent order I was told would be done 7-10 business days after I approved/paid a half down. It has now been 3 weeks, I keep being told "it's getting worked on". Work looks fine, I've had colors be wrong before and needed a reprint which they were willing to do - but I just can not deal with the consistent lateness of their work.
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