I ordered my daughter a jacket in December 2018 and was informed that her jacket would be ready Feb. 22, 2019 Today is March 15, 2019 and her jacket is still not complete. I was later informed that my daughters jacket would be completed next week (March 20/21) first day of spring. The winter has passed and she will never have the opportunity to wear her jacket. During my interaction with You name it (The company Staff and Factory workers) were dismissive and nonchalant about the delay. They offered no compensation for the delay. Both sides responded as if they didnt care about my business. If you want your child to wear their varsity jacket during the school year Order a year in advance. I am very disappointed in this company I expected so much more.
Horrible experience. I went to the location I was given over the phone. It was a house, and when I arrived it said to go up to the door, and come in. The door was unlocked, I went in and the room was pitch black, no one was there. I called and called. Nothing. I will be taking my money else where.
Charlene Malley is extremely rude to her customers and will never be back.
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