Hi Rhiannon, Thank you for your review. I understand you reserved a property through ourselves to rent. The property required a large amount of remedial work before you could move in. You aware that the property needed a lot of work, and you were informed that we could not confirm a move in date until we heard back from the Landlord. The Landlord unfortunately decided not to let the property out for now while he decides what to do with the property. You were informed as soon as we were aware and a full refund of the holding deposit was issued. Thanks,
1651652433
1
Absolutely shocking, would never recommend to anyone, if you can avoid this incompetent agency I recommend you do. If I could leave zero stars I would
Dealt with Matt, from the get go he seemed flakey, very poor in communication, after we made an offer on best and final day, to be told we’re gazumping and not serious. Worst estate agents in the last 2 years of buying, 1/10
Hi Tom, many thanks for your comments. Very pleased to have been able to provide a great service for you. All the best.
1553252877
5
Scott Wilkinson in W & A was absolutely excellent throughout the sales process and was very professional, and efficient. Without his assistance we would not have gotten the sale closed by our deadline. Cannot recommend him highly enough. Thanks Scott for all your help. It was a pleasure to deal with you.
Hi Craig, Thank you for the review! We look forward to working with you going forward. Thanks, W&A
1677680084
5
I've dealt with Walton and Allen for a number of years now, from buying and selling properties with them to contracting directly for them! When buying and selling properties through them, Joe and Richard are always extremely professional and keep you notified with any little changes, I always feel very well looked after with Walton and Allen. Kerrie makes my life extremely easy when contracting for them, I'm made to feel like part of the team. Top company to deal with, with top employees!!
Hi Warran. We'd just like to clarify that you have never used any service relating to Walton & Allen Estate Agents. You failed to turn up for a job interview with the W&A Maintenance division and as such you were not asked to re attend. Having listened to the recorded telephone conversation, you threatened to leave a negative review as a result.
1583846793
1
Terrible service from a particular member of staff named Oli and terrible attitude to match, I would not like to depend on him for anything.
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