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Yext
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Yext reviews
Information about Yext
3,44
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4NjZYOXB3RRAB!2m1!1s0x0:0x96dedc1e8f70f03b!3m1!1s2@1:CIHM0ogKEICAgIC866X9pwE%7CCgwIrqu8-AUQgJCvsQE%7C?hl=en-US
Carl Jones
google
https://www.google.com/maps/place/?q=place_id:ChIJw2lMFL9ZwokRO_Bwjx7c3pY
Hi Carl, we're sorry to hear we are no longer working together. We want to make sure any pending issues are resolved. We will reach out to you directly to get to the bottom of this. We look forward to connecting with you.
1594911937
1
I was a loyal paying customer of Yext for years. I always paid monthly and with out any notice they tried to charge me for 12 months in advance. Luckily I was able to stop them. I emailed my rep and he told me it was a mistake and would take care of it. They tried to take 12 months in advance again and I had them blocked. I contacted Yext billing and was told my rep was no longer with the company and this is how I need to pay from now on and it couldn't be changed. I said I would not, so they closed my account. So for the last two years I have been getting calls from attorneys and collection agencies trying to collect the 12 months in advance payment for a service I never received because they immediately closed my account. The reps are going to tell you what you want to hear. Don't trust this company! PS I have shown Yext and the attorneys the documentation (contract and emails) that I should be billed monthly ... didn't matter ... I said "take me to court then", it will matter there
1570223010
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwbGJpWXBBRRAB!2m1!1s0x0:0x96dedc1e8f70f03b!3m1!1s2@1:CIHM0ogKEICAgIC0lbiYpAE%7CCgwIoufe7AUQiN7x5wI%7C?hl=en-US
Cesare Cassara (Seto PEO Services, Inc)
google
https://www.google.com/maps/place/?q=place_id:ChIJw2lMFL9ZwokRO_Bwjx7c3pY
Thank you for your feedback, Cesare. We're sorry to hear about your experience. We strive to make it easy for our clients to get help when they need it and apologize if we did not meet your expectations. In regards to listings, Yext partners with 150+ search engines, apps, directories and more to enable clients to control their data, but we do not own those directories. We're happy to speak with you further to discuss your experience and learn how we can improve. You are more than welcome to contact us at [email protected] at any time.
1573070398
1
Yext gets 1 STARS from me as they had more than ample time to fix and update my listings and they wanted me to do all the grunt for them. Which the 1star had to be applied or Google wouldn't post this review. Not only did they NOT update all the listings they promised but the erased all my prior data that I had cleaned up with my prior SEO company, the software service is a crock. They want all the monies upfront so they don't have to work for it afterwards. The whole transition was a FRUAD. They couldn't even fix the duplicate listings, 1 operator got on the phone and couldn't even give a decent explanation of simple questions asked. They stated they have over 70 listings when its only 50 and no different then most of the SEO companies and by the way of the 50 listings some don't even fit the criteria, Like TripAdvisor, Banks. ZERO ACCOUNTABILY !!!! I had 10 clean listings that took 3 weeks to process and were NOT live until I called them out and still took some time to handle that task when its should have been done in 7 business days. I will pass on this horrible experience to as many people as I can to stay away from YEXT, you give the industry a horrible name for those who work hard to earn a living.
1544752204
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJNy1XRnBnRRAB!2m1!1s0x0:0x96dedc1e8f70f03b!3m1!1s2@1:CIHM0ogKEICAgICI7-WFpgE%7CCgwIzJjM4AUQspug-AI%7C?hl=en-US
Brian Still
google
https://www.google.com/maps/place/?q=place_id:ChIJw2lMFL9ZwokRO_Bwjx7c3pY
Thanks for your review, Brian!
1552510308
5
Good for tourists
1520439181
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRdkxtUHR3RRAB!2m1!1s0x0:0x96dedc1e8f70f03b!3m1!1s2@1:CIHM0ogKEICAgIDQvLmPtwE%7CCgwIjZ-A1QUQwP7elgM%7C?hl=en-US
Anil Poply
google
https://www.google.com/maps/place/?q=place_id:ChIJw2lMFL9ZwokRO_Bwjx7c3pY
Thank you for leaving a review! We're so glad to hear this!
1520447312
5
Its a very good company to work with
1591219821
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjc3N2Wl9RRRAB!2m1!1s0x0:0x96dedc1e8f70f03b!3m1!1s2@1:CIHM0ogKEICAgIDcssvZ_QE%7CCgsI7azg9gUQ6KiJIw%7C?hl=en-US
Dr Roy Lubkeman
google
https://www.google.com/maps/place/?q=place_id:ChIJw2lMFL9ZwokRO_Bwjx7c3pY
Thank you for your feedback, Roy. We'd like to clarify that Yext is just one solution that businesses can use to manage their data across the web, and going through us is not required. We would be happy to work with you to help you find the best way to correct your business listings online. Though we were unable to locate your contact information in our system we would love to get in touch. Our team can be reached at [email protected].
1591307106
1
Trying to correct my listings across the web but so many search engines have "partnered" with Yext and now they won't let you correct your own listing without signing up for Yext. Such a scam. I just want to make a 1 time correction and don't need an ongoing service, regardless of whether I can cancel after a month or not. Yext seems to be a scam to get people to sign up for a service and forget about it for years while they do virtually nothing in exchange for the payment. Don't bite.
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