I will not be taking my boat here again, not will I be recommending this place to friends. Poor communication with customer and poor service. I brought my boat in for fuel service and got it back 3 weeks later with a broken ignition switch. I already expressed my discontent with them on the phone during this ordeal and then find out today that the ignition switch is broken? I will save my oxygen and express my thoughts where everyone can see them and hear of my negative review and experience.
Mo, we greatly appreciate you taking the time to share your story with us...it has been a pleasure getting to know you and helping you enjoy your boating this season.
1538011292
5
fantastic people Last Saturday morning Wolftever hwy 58 putting my boat in found out I had a dead battery. Guy was getting ready to get his boat out I asked him for help and with a smile he said yes he would. We tried for about 10 mints with no success the battery was shot because master switch was left on for over a month. I noticed the Moses Watersports uniform shirt on the guy with his name miles on it, I asked him where he worked and to my surprise he said Moses watersports couple miles north of the river, exactly what I needed. I droved up there and right away I was met by Mark and told him what I needed and about ten mints new battery was installed. I went to the office with Mark to pay for it and found out that I did not have my credit card or enough cash with me. I apologized and told Mark to go ahead take the new battery off. He said something That I had not heard in over 30 years, he told not to worry about it come back and pay for next Tuesday when open for business. Mark's reaction brought back memories of old days, being an old timer and growing up in the 60s and 70s when a hand shake and a promise was all you needed. Gave him my name and phone number and I promised him that I will be back first chance Tuesday to pay for it. Mark and crew saved the day for me and my three grandsons. They deserve more than 5 star in my book. THANK YOU
We bought a boat last year from individual. After we bought it we found out there was a problem with steering. Matt and Ben found the problem quickly. Very professional and extremely friendly! A Christian owned business.
Please do not purchase anything or have anything serviced with this dealerI had my boat motor worked on early spring and they lied several times saying they were working on the boat which I called them from their parking lot and the boat was in the service yard right in front of me not touched. When tbey finally did the did not put it back together with all of the parts and i just discoved today that they put a Yamaha 115 fuel water separator on my 150 hp. Stripped and missing bolts as well. Only excuses as resolution from Matt Strum and Mechanic! MORE 09-10-21. I have been called by both dealerships and told Im wrong for giving this review and they want me to take it off. Instead of owning up to this horrible experience they want to blame the customer. Dont be the next victim!
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