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Petertyson
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Petertyson reviews

Information about Petertyson

4,65
100 reviews
1

The opinions come from external websites

Last update: 11.06.2022

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1638896909
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2eTRyaGhBRRAB!2m1!1s0x0:0xfa999734f8f66016!3m1!1s2@1:CIHM0ogKEICAgID6y4rhhAE%7CCgsIjaq-jQYQ8MmYcg%7C?hl=en-US
Tony sharpe
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fEyf4gZfUgRFmD2-DSXmfo
1
After sales is a joke I have always bought my electrical items from Peter tyson for over a decade. Payed a 1000 for a sound bar that got a intermittent fault. Told to return to the shop to be checked after a week and lots phone calls and lies a engineer came out to confirm it had a fault. Lady in repairs/customer service told me to except a customer return sound bar even tho were in a covid pandemic because if they return mine to samsung it will probably come back with more faults, I have only had mine for 3 months thinks it a total joke wanting me to except a customer return sound bar ,her customer service and telephone manner is awful. A will look elsewhere now for my electrical items.
1588229785
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjajVURnJnRRAB!2m1!1s0x0:0xfa999734f8f66016!3m1!1s2@1:CIHM0ogKEICAgICcj5TFrgE%7CCgwIme2p9QUQsMz8_gE%7C?hl=en-US
Stuart Harvey
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fEyf4gZfUgRFmD2-DSXmfo
2
Bought a stereo and speakers, they sent wrong speaker cables said I should trim the cables(incorrect connectors) (even though the cables shouldn't be cut) this was despite spending 700+ with them. The cables were part of a pack they selected for the customer. I certainly won't be using Peter Tyson again. Do yourself a favour and use Richer Sounds instead.
1628678269
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhMTZ1M0JBEAE!2m1!1s0x0:0xfa999734f8f66016!3m1!1s2@1:CIHM0ogKEICAgICa16u3BA%7CCgwI_dDOiAYQyLCmjAM%7C?hl=en-US
Richard Schofield
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fEyf4gZfUgRFmD2-DSXmfo
1
Be very cautious when ordering from Peter Tyson - would not recommend. In good faith I ordered a Fisher and Paykel CI904CTB1 induction hob from Peter Tyson on 25th May 21 which was advertised as being in stock. I was contacted shortly after the transaction was made and informed by staff 'our stock is showing an in correct amount and we dont have any'. A full refund was offered or I could leave a non-refundable deposit to secure the order. I was assured that the appliance would be delivered in June then the end of June then sometime in July then August. It arrived today 11th Aug 21 entirely broken with the glass surface in dangerous shards. A Peter Tyson employee stated that no other stock was available for any 900mm hobs and to expect upto a three month delay for a replacement or any exchange. This I was told is true of any item offered by Peter Tyson which they do not have in stock. Further, a refund would only be given when the broken glass hob was repackaged and received back into stock with Peter Tyson. Misleading information given from the start and throughout over stock and delivery, with calls rarely returned. Service department who are responsible for resolving these issues entirely cynical and holding monies to ransom until stock received - especially odd given the condition of the appliance and the shards of glass. It would be useful for Peter Tyson to advertise issues with stock and be cognicent of the customer experience in these situations. Would welcome any contact from directors Peter, Paul, Matthew or David Tyson to resolve.- for a family business very disappointed.

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