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Brickandember
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Brickandember reviews
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4,70
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXcWVLbzh3RRAB!2m1!1s0x0:0xc5e88853408d6607!3m1!1s2@1:CIHM0ogKEICAgICWqeKo8wE%7CCgwI3v35kAYQsIWJywE%7C?hl=en-US
Hannah Tanner
google
https://www.google.com/maps/place/?q=place_id:ChIJ3zhorNZTa4gRB2aNQFOI6MU
Hello, there. We're sorry to hear about your experience with our Nashville branch. We certainly do stand by our work and we take pride in making every effort to make things right. Unfortunately, the branch did close in the summer of 2021 and we no longer have resources that are local to you. This is not how we like to do business, but there is unfortunately nothing more we can do. We wish you the best in your future endeavors and business partnerships.
1647874364
1
I am very disappointed in with company and would advise not working with them! We got work done with them in 2020 for $2000 and the job was done terribly. We called to have them fix the job after getting it inspected by another company which informed up the job was done incorrectly. Chimney & Masonry Outfitters told us the branch is now shutdown because of how awful the owner and how other projects were done. I thought they would offer some kind of solution to make this right but instead they said they don't honor warranties or anything from that branch. That is bad service. A job done wrong and incorrectly with no willingness to make it right. That doesn't look good as a company if you ask or anyone for that matter.
1653761792
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycjhUUVFREAE!2m1!1s0x0:0xc5e88853408d6607!3m1!1s2@1:CIHM0ogKEICAgID2r8TQQQ%7CCgwIgM7JlAYQ-O_2sQI%7C?hl=en-US
Lynn Apgar
google
https://www.google.com/maps/place/?q=place_id:ChIJ3zhorNZTa4gRB2aNQFOI6MU
We understand that there are variables in scope and budget that make us not the right fit for every homeowner. Though we won't be partnering for this project, we're happy to know that our workers were knowledgeable and nice. We hope this experience was one that left a good impression regardless.
1654529635
3
I choose not to go with this company. They seemed very knowledgeable about the chimney and Masonry but their quote was extremely high which I understand from their view point . My issue was rather different than what they usually do and I found a solution to correct my issue and restore the fireplace to working condition without all the work they suggested. Very nice workers
1649900585
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyOUtia0N3EAE!2m1!1s0x0:0xc5e88853408d6607!3m1!1s2@1:CIHM0ogKEICAgIC29KbkCw%7CCgwIqfjdkgYQ4IjTzAE%7C?hl=en-US
larry kelly
google
https://www.google.com/maps/place/?q=place_id:ChIJ3zhorNZTa4gRB2aNQFOI6MU
Gotta love it when management rolls up the sleeves and their hands dirty! Nate leads by example and feedback like this confirms it. Thank you!
1650897794
5
Checked the reviews, all positive, was not disappointed. Nate was pleasant, knowledgeable and was sure to leave the room as clean as he found it. I will put Chimney & Masonry Outfitters on my referral list. Ask for Nate, I recommend him you wont be sorry.
1652896216
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXb19fOVdnEAE!2m1!1s0x0:0xc5e88853408d6607!3m1!1s2@1:CIHM0ogKEICAgIDWo__9Wg%7CCgwI2OOUlAYQ8JP8pwI%7C?hl=en-US
Sue Mears
google
https://www.google.com/maps/place/?q=place_id:ChIJ3zhorNZTa4gRB2aNQFOI6MU
Thanks so much! We do strive to keep everyone involved informed on what's happening and what the process is like. We're glad it left a good impression on you.
1649094167
5
Courtney and his team did a fabulous job adding a brick skirt around our patio. Communication was great and kept us informed. The workmen cleaned up everything. All done for a great value. I would definitely use them again.
1654389410
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPaExXNFhREAE!2m1!1s0x0:0xc5e88853408d6607!3m1!1s2@1:CIHM0ogKEICAgICOhLW4XQ%7CCgsItLvelAYQsNe8Jg%7C?hl=en-US
chevyba
google
https://www.google.com/maps/place/?q=place_id:ChIJ3zhorNZTa4gRB2aNQFOI6MU
We understand that masonry can be messy work, but we do take every precaution possible to control the debris it can create! If we dropped the ball here, we do want to make this right! If you would like us to, we can revisit the areas highlighted by you and our tech to be sure we addressed everything in our initial agreement. If we missed something, we do want to honor out commitment!
1654528920
3
I was disappointed that they didn't do some corner spots and they blew lost of dust all over my screen porch, I probably won't use your company again
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